ERIC Number: ED035755
Record Type: RIE
Publication Date: 1969
Reference Count: 0
Waiter-Waitress; A Suggested Guide for a Training Course.
Division of Manpower Development and Training. , BAVT.
This guide was developed for the Division of Manpower Development and Training to serve as a reference for school administrators and teachers in preparing trainees for employment in the food service industry. Contents include: (1) brief background information, (2) nine course units, (3) material on teaching the course, (4) bibliography, (5) visual aids, and (6) appendixes. Course units covering 120 hours of instruction are provided for: (1) Orientation, (2) Mechanics of Service, (3) Table Clearing Services, (4) Menu and Ordering Service, (5) Preparation and Presentation of Guest Check, (6) Basic English, (7) Business Arithmetic, (8) Safety and Sanitation, and (9) Duties and Working. Each unit gives training time, course objectives, and course outline, with some also providing supplemental training materials, references, visual aids, and suggested activities. Some areas covered in the appendixes are: (1) supplies and equipment, (2) cafeteria and luncheonette service, (3) menus, (4) table service, (5) cashier, headwaiter, and hostess duties, (6) proper grooming, (7) sample tests and reviews, (8) suggested evaluation material for dining room employees, and (9) teaching effectiveness. The training guide is illustrated with photographs, diagrams, and drawings. (AW)
Publication Type: N/A
Education Level: N/A
Authoring Institution: Division of Manpower Development and Training. , BAVT.