ERIC Number: ED034127
Record Type: Non-Journal
Publication Date: 1969
Reference Count: N/A
A Forgotten Sector; The Training of Ancillary Staff in Hospitals.
Smith, Duncan N.
A study was made, in England and Wales, of training needs of hospital ancillary staff; it concentrated on a group of hospitals in each of six Hospital Regions. In addition, information was collected at the national level and brief visits were made in other regions. Findings showed large differences in staffing between hospitals of similar types, little systematic study of labor supply and deployment, poor financial control, confused responsibilities, and lack of modern management techniques. Training needs and current practices were studied for several categories of ancillary services--catering, serving of food, cleaning, porters, paramedicals, telephone operators, laundry personnel, gardeners, builders and storemen. Facilities for further education--day release, fees, and allowances--were reported. Appendixes include a list of interviews held during the study and notes on some courses referred to in the report. (eb)
Descriptors: Adult Education, Allied Health Occupations, Ancillary Services, Building Operation, Cleaning, Educational Facilities, Females, Food Service, Grounds Keepers, Hospital Personnel, Labor Turnover, Males, Nurses Aides, Off the Job Training, On the Job Training, Paraprofessional Personnel, Surveys, Training
Pergamon Press, Inc., 44-01 21st St., Long Island City, N.Y. 11101
Publication Type: N/A
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom (Great Britain)