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ERIC Number: ED026105
Record Type: RIE
Publication Date: 1968-Aug
Pages: 121
Abstractor: N/A
Reference Count: N/A
Criteria for Evaluating the Effectiveness of Library Operations and Services. Final Report, Phase II: Data Gathering and Evaluations.
Wessel, C. J.; And Others
This report summarizes (1) data and information collected to facilitate the development of criteria for the evaluation of the efficiency and effectiveness of Army Technical Libraries; (2) the findings on the mission and objectives of Army Technical Libraries; (3) the areas in which adequate standards for performance are feasible, and (4) presents the tentative (candidate) criteria and proposed management techniques useful in implementing them. The criteria apply to 4 general aspects of library performance: (1) Philosophical - criteria which relate to the enunciation of the reasons for the existence of the library, (2) Management - criteria which relate to the influence exerted on the efficiency and effectiveness of the library by management practices, (3) Services and products - criteria which relate to the outputs of the library and measures of service or product effectiveness, and (4) Operations - criteria which are potentially useful as a basis for developing adequate standards for performance evaluation of the staff's professional actions. (Author)
Clearinghouse for Federal Scientific and Technical Information, Springfield, Va. 22151 (AD 676 188, MF-$0.65; HC-$3.00).
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: Picatinny Arsenal, Dover, NJ.
Authoring Institution: Thompson (John I.) and Co., Washington, DC.
Note: ED 018 242 is Volume I.