ERIC Number: ED023911
Record Type: RIE
Publication Date: 1968-Jun
Reference Count: 0
Clusters of Tasks Performed by Merchandising Employees Working in Three Standard Industrial Classifications of Retail Establishments. Final Report, No. 20.
Ertel, Kenneth Arthur
The study assembled up-to-date facts by questionnaire about major types of tasks actually performed by merchandising employees working in department, variety, and general merchandise stores in King and Pierce Counties, Washington. This population closely matched the national percentages, and responses of 609 employees provided data for the study. Data were obtained regarding 12 categories of work performed by supervisory and non-supervisory personnel: selling, stockkeeping, checkstand operation, receiving and marking merchandise, delivery, keeping records, computing, display, advertising, buying, pricing, and merchandise control. Substantial percentages of non-supervisory personnel perform the tasks of selling, keeping and counting stock, operating the checkstand, and receiving and checking merchandise. Substantial percentages of supervisors regularly perform all the activities of non-supervision as well as tasks associated with keeping records, planning and arranging displays, buying, pricing and controlling merchandise. Data suggest that women have limited opportunity for early employment in the supervisory category, but proportions of older women supervisors indicate opportunity is enhanced for women who persist in a retailing career. Only limited opportunity exists for non-college youth to move into supervisory positions. (MM)
Publication Type: N/A
Education Level: N/A
Sponsor: Office of Education (DHEW), Washington, DC. Bureau of Research.
Authoring Institution: Idaho State Board of Vocational Education, Boise.; Idaho Univ., Moscow. Coll. of Education.; Washington State Coordinating Council for Occupational Education, Olympia.; Washington State Univ., Pullman. Coll. of Education.