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Descriptors:
Thinking Skills; Academic Libraries; Information Literacy; Management Systems; Organizational Change; Adult Students; Instructional Design; Video Technology; Web Sites; Electronic Publishing; Critical Thinking; Diaries; Shared Resources and Services; Library Services; Marketing; Social Networks; Library Materials; Electronic Libraries; College Libraries; Educational Technology; Technology Uses in Education; Search Strategies; Orientation; Library Instruction; College Students; Nontraditional Education; Reference Materials; Energy Conservation; Teacher Education; Librarian Teacher Cooperation; Online Searching

Abstract:
Twenty scholarly papers and fifteen abstracts comprise the content of the twelfth annual Brick and Click Libraries Symposium, held at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The 2012 paper and abstract titles include: (1) Brave New World (Laura Heinz and Carrye Syma); (2) Using Blogs to Develop Critical Thinking Skills (Ericka Arvidson Raber); (3) From Overloaded to Opportunity: The Search for a Low-Cost Interlibrary Loan Management System (Ellie Kohler and Danielle Theiss); (4) Thriving in the E-Resource Amusement Park: Using the ADDIE Instructional Design Model as a Management Framework (Galadriel Chilton and Chenwei Zhao); (5) Exposure = Impact: Library Marketing, Promotion and Branding (Rene Erlandson and Teonne Wright); (6) Using Gimlet to Improve Service at the Library (Jessica Tipton, Barry Bailey, and Mark Swails); (7) Tweet Tweet: Using Twitter for Library Marketing and Outreach (Jaleh Fazelian); (8) Library (R)Evolution: Organizational Change and Library Effectiveness (Colleen S. Harris); (9) Caught in the Act (Anne Deutsch and Brooks Doherty); (10) Giving the Users What They Want: Is Patron-Driven Acquisitions the Answer? (Buddy Pennington and Steve Alleman); (11) Streaming Video Acquisitions: Vendors, Models and Workflows (Stephanie Viola); (12) Rediscovering Relevance for the Science & Engineering Library (Patrick "Tod" Colegrove); (13) A Tale of Two Libraries: How Two Universities Prepared for the Future with Ex Libris Alma (John Ross, Heath Bogart, Rebecca Fernandez, and Daniel Winslow); (14) Information in a Dash: Painless & Penniless Statistical Reports (Joyce Neujahr and Emily Kesten); (15) 10 Ways to Google-It BETTER (Kristy Steigerwalt); (16) You've got a Friend: Attracting, Welcoming and Supporting the Adult Learner through Tailored Orientations (MaryAlice Wade and Maggie Denning); (17) Library Outreach through One Book One Community (Melissa Dennis); (18) The Zombie's Guide to Information Literacy: Reaching College Students in Non-traditional Ways (Cynthia Dudenhoffer); (19) A Reference Services Voyage: How a Small Academic Library Doubled its Reference Statistics in One Year (Danielle Theiss); (20) E-book Metadata in ILS and Discovery Tools (Lixia Zhao, Linda Wen, Donna K. Rose, and Maureen James); (21) Streamlined Workflow + McNaughton = Success! (Cheryl L. Blevens); (22) Chasing Green: An Academic Library's In-House Solution to Save Resources and Change Policy about Energy Conservation (Jeff Simpson); (23) Supporting Mobiles: It's More Than a Link and a Click (Robert Hallis); (24) User Side Open Access: The High Stakes of Open Access at Teaching Colleges (Mark Swails); (25) Auto-Populating an ILL form using OpenURL and JavaScript (Sarah G. Park); (26) Librarian-Faculty Collaboration for Student Learning (Carolyn Johnson); (27) Comparative Preferences for eBooks and Paper/Printed Books (Leila June Rod-Welch, Barbara E. Weeg, Jerry V. Caswell, and Thomas L. Kessler); (28) Managing Information: Lessons for the 21st Century (Robert Hallis); (29) Making Your Library (Pin)teresting! Using the Online Pinboard to Promote Library Resources (Marty Miller); (30) Give Them the Gift That Keeps On Giving--Providing Meaningful Tools for Student Employee Success (Joyce Meldrem); (31) We Built It, Why Didn't They Come? (Joelle Pitts, Laura Bonella, and Jason Coleman); (32) Give your Instruction a Boost of Creativity! (Benjamin Oberdick); (33) Size Doesn't Matter: Use Responsive Design to Fit On Any Screen (Roy Degler); (34) If You Build It, They Will Come: A First-Year Assessment of a Newly-Built Academic Library (Megan Donald and Stewart Brower), and (35) Copyright and Intellectual Property: Teaching Creatively (Mason Yang and Gail Flatness). An author/title index is also included. (Individual papers contain references). [Abstract modified to meet ERIC guidelines. For the 2011 proceedings, see ED526899.] Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Electronic Learning; Learning Theories; Research Needs; Distance Education; Academic Libraries; Foreign Countries; Virtual Classrooms; Reference Services; Library Development; Library Materials; Library Services; Electronic Libraries; Electronic Publishing; Change Strategies; Educational Strategies; Teaching Methods; Library Instruction; Program Descriptions; Access to Information; Usability; Barriers; Library Role; Librarian Teacher Cooperation

Abstract:
The society relies on institutions of higher education to produce a literate workforce; one that is able to function in a dynamic, technological, information-overload environment. In support of this new thrust, most universities have incorporated the use of new media and ICTs in the teaching learning process resulting in a multi-modal approach (face-to-face, online and distance learning). As such, students are increasingly demanding resources and services that are not limited by time and place. Subsequently, academic libraries extend their services to meet the changing demands of the new cohort of learners. Through the use of electronic books that mirror the features and functions of the printed book and the capacity of the computer, librarians have bridged the gap between the academicians and the world of knowledge to further research and learning. Digital reference service extends the reference desk to the virtual environment to allow the reference librarian to meet the research needs of online users in real-time. These features have removed the barrier of the physical walls of the library and allow the librarian to maintain his/her role as instructors and evaluators of information and resources. This paper seeks to show how libraries have been using these two services to enhance teaching and learning. The paper further shows how students have been benefiting from them through their inclusion in the Mona Library of the University of the West Indies. Some of the learning theories that these services support will be explored along with some of the challenges. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Conferences (Gatherings); Research Needs; Student Research; Research Projects; Theses; Academic Libraries; Library Science; Conference Papers; Trend Analysis; Outreach Programs; Library Development; Library Services; Library Automation; Technology Integration; Open Source Technology; Stress Management; Evaluation Utilization; Economic Impact; Cataloging; Online Catalogs; Library Skills; Library Instruction; Best Practices; Computer System Design; Web Sites; Information Literacy; Electronic Libraries; Electronic Publishing; Facility Inventory

Abstract:
Twenty-one scholarly papers and fifteen abstracts comprise the content of the tenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The 2010 paper and abstract titles include: (1) Quick & Dirty Library Promotions That Really Work! (Eric Jennings and Kathryn Tvaruzka); (2) Leveraging Technology, Improving Service: Streamlining Student Billing Procedures (Colleen S. Harris); (3) Powerful Partnerships & Great Opportunities: Promoting Archival Resources and Optimizing Outreach to Public and K12 Community (Lea Worcester and Evelyn Barker); (4) Mobile Patrons: Better Services on the Go (Vincci Kwong and Gary Browning); (5) ERMes: An Open Source ERM (Galadriel Chilton and William Doering); (6) All Stressed Out? Enumerating and Eliminating Stress in the Academic Library (Mary Wilkins Jordan); (7) But What Did They Learn? What Classroom Assessment Can Tell You about Student Learning (Catherine Pellegrino); (8) The Impact of Budget Cuts on Acquisitions Workflow (Clint Wrede and Susan Moore); (9) The Library through Students' Eyes: Exploring Student Research Needs in the Brick and Click Space (Julie Gilbert, Anna Hulsberg, Sarah Monson, and Amy Gratz); (10) 23 Things x 600 People = Building an Online Library Learning Experience in Kansas (Heather Braum, Rebecca Brown, Jan Brooks, and Diana Weaver); (11) Keeping the Baby, Throwing Out the Bathwater: Exporting Cataloging Data from a Commercial ILS into a Locally-Developed Catalog (Rob Withers and Rob Casson); (12) My InfoQuest: Collaborative SMS Reference Service (Rene Erlandson and Rachel Erb); (13) Inquiry, Peer Mentors and Collaboration - Redefining How and When to Teach Library Skills (Jennifer McKinnell, Janine Knight, Ben Mccutchen, Roopinder Kaloty, and Jasmine Dhaliwal); (14) From Forgotten Intranet to Successful Wiki: Best Practices for Implementing an Academic Library Staff Wiki (Kristen Costello and Darcy Del Bosque); (15) Current Trends in Library Web Site Redesign with CMS/Drupal (Elaine Chen); (16) Purchase on Demand: Using ILL Requests to Influence Acquisitions (Amy Soma); (17) Electronic Theses and Dissertations: Issues, Alternatives, & Access (Janice Boyer); (18) To Buy and Not Borrow - Does It Pay? (Brad Reel and Erica Conn); (19) A University's Information Literacy Assessment Program "Using Google Docs" (Ma Lei Hsieh and Patricia H. Dawson); (20) Making Significant Cuts to an Approval Plan without Drawing Any Blood (Lea Currie); (21) To Inventory or Not: Findings from Inventory Projects Performed in Two Different Types of Academic Libraries (Jan Sung and Nackil Sung); (22) Thursdays at the Library - or "Be Careful What You Wish for!" (Joyce A. Meldrem); (23) Say This, Not That: Library Instruction for International Students in Intensive English Programs (Andrea Malone); (24) There Are No Limits to Learning! Academic and High School Libraries Collaborate to Teach Information Literacy to High School Seniors (Jeff Simpson and Cendy Cooper); (25) �??A Living Book�?? (Shuqin Jiao); (26) Boost Your Use: Promoting E-Resources to Students and Faculty (Andrea Malone); (27) Embedded Librarianship: A Briefing From the Trenches (Galadriel Chilton and Jenifer Holman); (28) Managing the Multi-generational Library (Colleen Harris); (28) Getting Started With Assessment: Using the Minute Paper to Find Trends in Student Learning; (29) No Ballast to Throw Overboard: Restructuring an Already Lean Library for Hard Times (Lisa Wiecki, Adam Haigh, and Mike Berry); (30) Ne How, Hola, Welcome: Coordinating and Providing Meaningful Library Services to International Students (Martha Allen); (31) Access to Video Material in Academic Libraries (Sandra Macke); (32) Reference E-Books: The Other Hidden Collection (Sara E. Morris, Frances Devlin, Judith Emde, and Kathy Graves); (33) Copyright 0 to 60 in One Year (Kati Donaghy); and (34) Getting Ready to Go Mobile: A Primer for the Uninitiated (Rene Erlandson and Rachel Erb). An author/title index is also included. (Individual papers contain references.) [Abstract modified to meet ERIC guidelines. For the 2009 proceedings, see ED507380.] Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
School Community Relationship; Research Libraries; Partnerships in Education; School Community Programs; Electronic Learning; Electronic Libraries; Electronic Publishing; Archives; Documentation; Information Dissemination; Knowledge Management; Program Descriptions; Library Automation; Library Development; Library Materials

Abstract:
Digital repositories are new tools for documenting the accumulated scholarly work produced at academic institutions and disseminating that material broadly via the internet. Digital repositories support all file types and can be adapted to meet the custom design specifications of individual institutions. A section for community engagement initiatives was created within ScholarWorks@UMass Amherst, the digital repository for University of Massachusetts Amherst. Collected materials can provide a comprehensive record of partnerships, results, and products that advance institutional goals while facilitating the development of individual academic portfolios. This innovative application of library science allows community engagement to be appropriately valued as the central organizing component of diverse academic activities. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Information Systems; Museums; Metadata; Archives; Libraries; Library Automation; Library Development; Library Networks; Library Materials; Library Services; Database Management Systems; Electronic Libraries; Data Collection; Information Processing

Abstract:
The silo is a well-worn metaphor in information systems used to illustrate separateness, isolation, and lack of connectivity. Through the many iterations of system development, libraries, archives, and museums (LAMs) have sought to avoid silos and find the sweet spot between interface design and metadata interoperability. This effort is being pushed forward with work in the linked open data (LOD) field. As LAMs have become comfortable with putting their collections online, others have capitalized on the ability to aggregate metadata using collection harvesting standards such as OAI-PMH/ORE and SWORD, discovery tools like OAIster, and data aggregation sites like Dataverse. These efforts are important in the LAM community because they expand the collections' impact, break down information silos, and provide new ways for researchers to discover and engage with the collections. By sharing both data and professional skills, LAMs become participants in new research collaborations in humanities, scientific, journalism, and other fields. In turn, these data disciplines can help LAMs explore the next iteration of collections and services. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Academic Libraries; Learning Resources Centers; Library Services; Foreign Countries; Video Technology; Electronic Publishing; Web Sites; Higher Education; Electronic Libraries; Library Materials; Social Networks; Internet; Sharing Behavior; Access to Information

Abstract:
Although still a relatively new technology with less than 10 years of history, YouTube's extensive reach and integration in mainstream society as well as lifelong learning habits of online users cannot be understated. This article examines how the YouTube collection at the University of British Columbia Library's Irving K. Barber Learning Centre has become an exciting extension of the digital collections and services. By briefly examining the history of traditional collection development at academic libraries, the author demonstrates how YouTube fits into the long continuum of library media collections in an open-access platform. (Contains 1 figure.) Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Constructivism (Learning); Andragogy; Educational Theories; Academic Libraries; Librarians; Information Literacy; Library Instruction; Library Materials; Library Research; Library Services; Reference Services; Access to Information; Library Personnel; Library Development; Library Role; Communities of Practice; Database Management Systems; Online Systems

Abstract:
This paper will look at the services presently offered to distance students by libraries within the categories of professional staff, access to resources, reference assistance, and library user instruction. It will then offer the argument that these services could be improved by developing embedded librarians within online academic courses as a part of an online community of learners. This assertion is backed by educational theories discussing social constructivism and andragogy. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Learner Engagement; Intellectual Disciplines; Research Libraries; Higher Education; Partnerships in Education; Library Materials; Foreign Countries; Library Services; Information Retrieval; Library Automation; Library Development; Academic Libraries

Abstract:
Macquarie University Library's planning for a new library coincided with a major renewal of the university's curriculum and research activity. This provided a significant opportunity to re-think the presentation of the library collections in the new environment. This article describes how strategic alignment with university goals and the framework of student engagement informed the three major aspects of our approach: the development of collection storage principles, a focus on the presentation of disciplinary pathways to reflect current teaching and research, and the building of collection management and development partnerships with our academic colleagues. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Printed Materials; Special Libraries; Public Libraries; Reference Services; Library Services; Librarians; Academic Libraries; Library Science; Masters Degrees; Electronic Learning; Online Courses; Users (Information); Higher Education; Community Colleges; Two Year Colleges; Electronic Libraries; Computer Mediated Communication; Undergraduate Students; Bibliographies; Library Materials; Library Role; History; Libraries

Abstract:
The job of the contemporary reference librarian has a virtual component unimaginable a generation ago. Today's library professional can obtain an MLS (or equivalent) online with a minimal residency requirement. Not only the degree, but also library sources, and indeed patrons, have become virtual. Both books and periodicals can be consulted by remote access. What happens when a virtual librarian comes to work in a bricks and mortar library with flesh and blood patrons who need bound and print resources? This generational divide permits us to view the evolution of the reference librarian in academic (including community colleges) and public libraries over the past decades. The evolution of service offered by reference librarians followed three main lines of development: refinement of technique, subject specialization, the impact of technology. Unfortunately, libraries have not maintained consistency in the level of service offered to patrons. Libraries and librarians often provide a minimum level of reference service to the mass of undergraduates, and operate as something of a special library when dealing with more advanced (for example, faculty) or specialized clientele. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Academic Libraries; Research Libraries; Library Administration; Library Automation; Library Development; Library Services; Performance Technology; Systems Development; Database Management Systems; Technology Uses in Education

Abstract:
A mission-critical system is one that is so intertwined with the operation of an organization that the organization can scarcely function without it. Just as in corporations, mission-critical library systems offer the capability to unlock talent and time. They are essential to the transformation of higher education and the learning environment. A library management system that is mission-critical must enable them to focus their time and talent to create new roles and roll out new services. So while libraries put a great deal of focus on their systems and their processes, the ultimate value of a mission-critical system is that it frees them to focus on things other than systems. The challenge is not in the management system--it is in how they can stay away from it. Their relevance is not determined by their management system but by the services that they provide directly to their users. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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