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Conferences (Gatherings); Athletics; Multilingualism; Interpersonal Relationship; Research Libraries; Academic Libraries; Library Services; Conference Papers; Student Employment; Library Science; Multicultural Education; Library Materials; Library Development; Library Role; Reference Services; Technology Uses in Education; Electronic Libraries; Online Vendors; Cost Effectiveness; Archives; Library Automation; Library Networks; Social Networks; School Demography; Partnerships in Education; Copyrights; Library Instruction; Library Policy; Web Sites; Librarian Teacher Cooperation; Cooking Instruction; Computer Mediated Communication

Abstract:
Twenty-three scholarly papers and twelve abstracts comprise the content of the eleventh annual Brick and Click Libraries Symposium, held at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The 2011 paper and abstract titles include: (1) Redefining Relevancy in the Electronic Age: The Library as a Real Place (Alberta Davis Comer); (2) E-science and Libraries (for Non Science Librarians) (Eric Snajdr); (3) The Ins and Outs of a Multicultural Library Orientation Session (Tony Garrett); (4) Student Assistants 2.0: Utilizing Your Student Assistant's Capabilities (Carla M. Gruen and Anne M. Wooden); (5) Bridging the Gaps: Teaching Transliteracy (Lane Wilkinson); (6) Proactive Approach to Embedded Services (Charissa Loftis and Valerie Knight); (7) Weed the Stack, Feed the Collection and Harvest the Space (Deborah Provenzano); (8) Making an Impact: The Who, What, Where, Why, and How of Creating a Genre Based Popular Collection in an Academic Library (Kathy Hart, Sara Duff, Lisa Jennings, and Neil Robinson); (9) Info on the Go: Using QR Codes to Enhance the Research Experience (Melissa Mallon); (10) Tweet-a-Librarian: How to Use Twitter for Free Text Messaging Reference (Sonnet Ireland and Faith Simmons); (11) Use It or Lose It: Are One-Time Purchases of Electronic Resources an Effective Use of Limited Funds? (Lea Currie and Kathy Graves); (12) "Full Exposure" of Hidden Collections: Drake University First-Year Students Create a Living Archive (Claudia Thornton Frazer and Susan Breakenridge Fink); (13) From Static HTML to Interactive Drupal: Redesigning a Library Intranet that Enables Collaboration and Social Interaction (Elaine Chen); (14) Demographic Trends of College Students Today and Tomorrow: How Do We Entice Them to Use the Academic Library? (Marie Bloechle and Sian Brannon); (15) A Winning Strategy: University Library and Athletic Department Partnership (Rosalind Alexander); (16) Multilingual Zotero: Its Promises and Limits (Fu Zhuo); (17) A Fine Balance: Tangible or Electronic? (Gretchen Gould); (18) The Advantages of Importing Usage Statistics to Millennium ERM with SUSHI (Li Ma); (19) A Look from Both Sides Now (Melissa Muth); (20) Campus Copyright Support from a University Library (Chris LeBeau and Cindy Thompson); (21) Jack be Nimble...Quick', and Communicative: Flexible Staffing Positions for Changing Technical Services Workflows (Angela Rathmel); (22) Putting the Customer First: Developing and Implementing a Customer Service Plan (Kathy Howell and Lori Mardis); (23) Catch the "Campus Express!" (Brad Reel); (24) Wiki-fy Your Student Worker Program (David Kupas); (25) Smartphone Trends on the UCM Campus: Is it just the Net Generation? (Alice Ruleman); (26) Social Media Wrangling: A Comparison of Feed Tools (Kristen Mastel); (27) Putting QR Codes to the Test (Jason Coleman and Leo Lo); (28) Speaking to the Masses: The Evolution of Library Instruction for SPCM 101, Fundamentals of Speech (Elizabeth Fox and Nancy Marshall); (29) Don't Panic!: Revising Your Collection Development Policy and Putting it into Action (Abbey Rimel, and Andy Small; (30) 2 for the Price of 1: Combining Access Services and Reference Desks (Diane Hunter and Mary E. Anderson); (31) Do I Have the Best Library Website on the Planet or What? (Rene Erlandson and Rachel Erb); (32) Implementing LibAnswers at Multiple Service Points (Elizabeth A. Stephan, Gabe Gossett, and Rebecca Marrall); (33) College Readiness Dialogs: Librarian Collaborations from High School to College (Laurie Hathman, Ken Stewart, Jill Becker, and Danielle Theiss); (34) Fu Can Cook: Using Chinese Cooking Techniques to Teach Library Instruction (Fu Zhuo); and (35) Is There Really an App for That? (Robert Hallis). (Individual papers contain references.) [Abstract modified to meet ERIC guidelines. For the 2010 proceedings, see ED513812.] Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Research Libraries; Library Services; Innovation; Predictor Variables; Library Research; Library Development; Library Automation; Access to Information; Online Catalogs; Cataloging; Recordkeeping; Electronic Publishing; Electronic Libraries; Change Strategies; Best Practices; Improvement Programs; Program Improvement

Abstract:
In this column, the author discusses how the management of e-books has introduced, at many libraries and in varying degrees, the challenges of maintaining effective technical services workflows. Four different e-book workflows are identified and explored, and the author takes a closer look at how particular variables for each are affected, such as ordering, cataloging procedures, and access models. She then discusses solutions at American University Library through the use of a number of tools: MARCEdit, training staff not previously as familiar on electronic resources management (ERM) techniques, and utilizing the open sources CORAL ERMS, all in addition to systems and tools already in use. These efforts by the author and the American University (AU) staff were done as part of a movement from reactively managing e-book workflows to proactively seeking solutions for the multiplicity of efforts that are needed to maintain good recordkeeping for them throughout their existence, from acquisition by library staff to access for patrons. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Thinking Skills; Academic Libraries; Information Literacy; Management Systems; Organizational Change; Adult Students; Instructional Design; Video Technology; Web Sites; Electronic Publishing; Critical Thinking; Diaries; Shared Resources and Services; Library Services; Marketing; Social Networks; Library Materials; Electronic Libraries; College Libraries; Educational Technology; Technology Uses in Education; Search Strategies; Orientation; Library Instruction; College Students; Nontraditional Education; Reference Materials; Energy Conservation; Teacher Education; Librarian Teacher Cooperation; Online Searching

Abstract:
Twenty scholarly papers and fifteen abstracts comprise the content of the twelfth annual Brick and Click Libraries Symposium, held at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The 2012 paper and abstract titles include: (1) Brave New World (Laura Heinz and Carrye Syma); (2) Using Blogs to Develop Critical Thinking Skills (Ericka Arvidson Raber); (3) From Overloaded to Opportunity: The Search for a Low-Cost Interlibrary Loan Management System (Ellie Kohler and Danielle Theiss); (4) Thriving in the E-Resource Amusement Park: Using the ADDIE Instructional Design Model as a Management Framework (Galadriel Chilton and Chenwei Zhao); (5) Exposure = Impact: Library Marketing, Promotion and Branding (Rene Erlandson and Teonne Wright); (6) Using Gimlet to Improve Service at the Library (Jessica Tipton, Barry Bailey, and Mark Swails); (7) Tweet Tweet: Using Twitter for Library Marketing and Outreach (Jaleh Fazelian); (8) Library (R)Evolution: Organizational Change and Library Effectiveness (Colleen S. Harris); (9) Caught in the Act (Anne Deutsch and Brooks Doherty); (10) Giving the Users What They Want: Is Patron-Driven Acquisitions the Answer? (Buddy Pennington and Steve Alleman); (11) Streaming Video Acquisitions: Vendors, Models and Workflows (Stephanie Viola); (12) Rediscovering Relevance for the Science & Engineering Library (Patrick "Tod" Colegrove); (13) A Tale of Two Libraries: How Two Universities Prepared for the Future with Ex Libris Alma (John Ross, Heath Bogart, Rebecca Fernandez, and Daniel Winslow); (14) Information in a Dash: Painless & Penniless Statistical Reports (Joyce Neujahr and Emily Kesten); (15) 10 Ways to Google-It BETTER (Kristy Steigerwalt); (16) You've got a Friend: Attracting, Welcoming and Supporting the Adult Learner through Tailored Orientations (MaryAlice Wade and Maggie Denning); (17) Library Outreach through One Book One Community (Melissa Dennis); (18) The Zombie's Guide to Information Literacy: Reaching College Students in Non-traditional Ways (Cynthia Dudenhoffer); (19) A Reference Services Voyage: How a Small Academic Library Doubled its Reference Statistics in One Year (Danielle Theiss); (20) E-book Metadata in ILS and Discovery Tools (Lixia Zhao, Linda Wen, Donna K. Rose, and Maureen James); (21) Streamlined Workflow + McNaughton = Success! (Cheryl L. Blevens); (22) Chasing Green: An Academic Library's In-House Solution to Save Resources and Change Policy about Energy Conservation (Jeff Simpson); (23) Supporting Mobiles: It's More Than a Link and a Click (Robert Hallis); (24) User Side Open Access: The High Stakes of Open Access at Teaching Colleges (Mark Swails); (25) Auto-Populating an ILL form using OpenURL and JavaScript (Sarah G. Park); (26) Librarian-Faculty Collaboration for Student Learning (Carolyn Johnson); (27) Comparative Preferences for eBooks and Paper/Printed Books (Leila June Rod-Welch, Barbara E. Weeg, Jerry V. Caswell, and Thomas L. Kessler); (28) Managing Information: Lessons for the 21st Century (Robert Hallis); (29) Making Your Library (Pin)teresting! Using the Online Pinboard to Promote Library Resources (Marty Miller); (30) Give Them the Gift That Keeps On Giving--Providing Meaningful Tools for Student Employee Success (Joyce Meldrem); (31) We Built It, Why Didn't They Come? (Joelle Pitts, Laura Bonella, and Jason Coleman); (32) Give your Instruction a Boost of Creativity! (Benjamin Oberdick); (33) Size Doesn't Matter: Use Responsive Design to Fit On Any Screen (Roy Degler); (34) If You Build It, They Will Come: A First-Year Assessment of a Newly-Built Academic Library (Megan Donald and Stewart Brower), and (35) Copyright and Intellectual Property: Teaching Creatively (Mason Yang and Gail Flatness). An author/title index is also included. (Individual papers contain references). [Abstract modified to meet ERIC guidelines. For the 2011 proceedings, see ED526899.] Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Information Needs; Best Practices; Search Strategies; Information Literacy; Research Skills; Library Instruction; Library Services; Library Skills; Online Searching; Online Vendors; Academic Libraries; Electronic Libraries; Change Strategies; Information Seeking; User Satisfaction (Information); User Needs (Information); Usability; Reference Services

Abstract:
EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have developed best practices for working with students to help them assess their information needs and to then formulate a search strategy that can help them find all relevant e-resources that could potentially be used to help them answer their research question. These practices include taking into consideration patron research level (i.e., graduate or undergraduate student), assignment project/scope, and research subject area. (Contains 5 figures.) Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Electronic Learning; Learning Theories; Research Needs; Distance Education; Academic Libraries; Foreign Countries; Virtual Classrooms; Reference Services; Library Development; Library Materials; Library Services; Electronic Libraries; Electronic Publishing; Change Strategies; Educational Strategies; Teaching Methods; Library Instruction; Program Descriptions; Access to Information; Usability; Barriers; Library Role; Librarian Teacher Cooperation

Abstract:
The society relies on institutions of higher education to produce a literate workforce; one that is able to function in a dynamic, technological, information-overload environment. In support of this new thrust, most universities have incorporated the use of new media and ICTs in the teaching learning process resulting in a multi-modal approach (face-to-face, online and distance learning). As such, students are increasingly demanding resources and services that are not limited by time and place. Subsequently, academic libraries extend their services to meet the changing demands of the new cohort of learners. Through the use of electronic books that mirror the features and functions of the printed book and the capacity of the computer, librarians have bridged the gap between the academicians and the world of knowledge to further research and learning. Digital reference service extends the reference desk to the virtual environment to allow the reference librarian to meet the research needs of online users in real-time. These features have removed the barrier of the physical walls of the library and allow the librarian to maintain his/her role as instructors and evaluators of information and resources. This paper seeks to show how libraries have been using these two services to enhance teaching and learning. The paper further shows how students have been benefiting from them through their inclusion in the Mona Library of the University of the West Indies. Some of the learning theories that these services support will be explored along with some of the challenges. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Electronic Publishing; Computer Software; Comparative Analysis; Open Source Technology; Computer Software Evaluation; Library Development; Best Practices; Evaluation Methods; Evaluation Criteria; Academic Libraries; Ownership; Cost Effectiveness; Case Studies; Library Automation

Abstract:
This article discusses best practices for evaluating open source software for use in library projects, based on the authors' experience evaluating electronic publishing solutions. First, it presents a brief review of the literature, emphasizing the need to evaluate open source solutions carefully in order to minimize Total Cost of Ownership. Next, it describes the process used to conduct a comparative evaluation between two open source electronic publishing systems, highlighting aspects of the methodology not described elsewhere. Finally, it concludes with a discussion of reporting the results of an evaluation to decision-makers. (Contains 17 notes and 3 figures.) Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Library Services; Employment Interviews; Job Search Methods; Career Information Systems; Entrepreneurship; Institutional Advancement; Shared Resources and Services; Grants; Proposal Writing; Community Programs; Program Development; Partnerships in Education; Open Source Technology; Outreach Programs; Program Effectiveness; Stress Management; Contracts; Public Libraries; Library Administration; Library Automation; Library Development; Library Materials; Library Networks; Book Reviews; Educational Opportunities; Staff Development; Personnel Management; Innovation; Information Technology; Economic Impact

Abstract:
Fewer employees, shorter hours, diminished collection budgets, reduced programs and services--all at a time of record library usage. In this book, library expert Carol Smallwood demonstrates that despite the obvious downsides, the necessity of doing business differently can be positive, leading to partnering, sharing, and innovating. This collection speaks to universal concerns, presenting creative and resourceful solutions from dozens of librarians representing a wide variety of institutions. The "Frugal Librarian" helps library professionals: (1) Find supplementary funding sources, including grants; (2) Save money by sharing resources, using tiered staffing for technical services, and implementing green IT; (3) Tap into grassroots movements to save neighborhood libraries; and (4) Preserve and enhance important library functions like programming, outreach, and staff development, despite a tight budget. This book offers plenty of ideas that can be implemented immediately. The book is divided into the following Parts: Part I, Helping Patrons Job Search, contains: (1) Knowledge-Based Job Hunting and Interview Preparation (Michael A. Germano); and (2) Start Your Job Search Here (Jason Kuhl); Part II, Librarian Survival, presents: (3) Entrepreneurs in the Library: How an Entrepreneurial Spirit Expanded the Patron Base and Elevated Its Political Standing (James Lund); (4) Laid Off? Here's One Way to Land on Your Feet (J. James Mancuso); (5) Low- and No-Cost Development Opportunities for Librarians (Colleen S. Harris); (6) Online Resources in Michigan: A School Librarian Survives Hard Times (Margaret Lincoln). Part III, Grants, continues with: (7) Grant Proposals for the Working Librarian: From Idea to Implementation (Lois Stickell and Lisa Nickel); (8) Tools for Grant Searching (Victoria Lynn Packard); and (9) Writing Grant Proposals for Diverse Populations (Vandella Brown). (4) Part IV, Programming, includes: (10) Creating and Sustaining Community-Focused Programs (Wayne Finley and Joanna Kluever); and (11) Nothing to Lose: Creative Programming for the Frugal Librarian (Lisa A. Forrest). Part V, Sharing, includes: (12) Increasing Resources in Tough Times: A New Funding Model for the Purdue University Career Wiki (George Bergstrom and Mary Dugan); (13) Innovating and Saving with Joint-Use Libraries (Emily Dill); (14) Multitype Regional Library Responses to the Economic Crisis (Tom Taylor); (15) Museum Passes: A Low-Cost, High-Impact Partnership (Rebecca Tuck and Lisa Fraser); and (16) Saving by Sharing: Using Open-Source and Shared Catalogs to Do More with Less (John Helling). Part VI, Management, presents: (17) Bringing the Outside Back In: Creative and Cost-Effective Outreach Strategies (Kacy Vega and Kim Becnel); (18) Cost Factors in Digital Projects: A Model Useful in Other Applications (Lisa L. Crane); (19) Data-Driven Cancellation Decisions (Leslie Farison); (20) Green Information Technology Saves Money, Saves Resources (Sarah Passonneau); (21) Managing Staff Stress during Budget Crises: Lessons for Library Managers (Colleen S. Harris and Mary Chimato), and (22) Student Assistants: Maximize Effectiveness through Coordinated Training (Ken Johnson and Sue Hisle). Part VII, On-the-Job Success, contains: (23) Bidding Service Contracts in Public Libraries (Tom Cooper); (24) Digital Projects on a Shoestring (Emily Asch); (25) Developing Partnerships for Added Value (Aline Soules and Sarah Nielsen); (26) Organizing in the Streets and in the Stacks: A Grassroots Movement Saves Neighborhood Libraries (Edgar C. Bailey Jr.); (27) Turning Gifts and Discards into Gold (Robert Holley); and (28) A Small School Library Meets the Economic Challenge (Colleen Driscoll). Part VIII, Staffing, presents: (29) Leveraging Internal Resources to Fill Library Staff Shortages Temporarily (Marwin Britto); (30) Making Good by Making Do: Using Student Staff to Drive Library Technology Innovation (Gwen Evans); (31) Tiered Staffing for Technical Services (Mary S. Laskowski and Fang Huang Gao); (32) We're All in This Together: Solutions for Creative Staffing (Heidi Blackburn and Erin Davis). Part IX, Professional Development, includes: (33) Building Sustainable Professional Development Opportunities in Technology Literacy (Marwin Britto) and (34) $40 A Day, or Attending Library Conferences on the Cheap (Regina Koury). Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Research Tools; Web Sites; Electronic Publishing; Online Courses; Government Libraries; Electronic Libraries; Professional Associations; Information Literacy; Internet; Library Associations; Conferences (Gatherings); Library Instruction; Librarians; Web Browsers; Social Networks; Higher Education

Abstract:
This article presents reports from the 2011 Missouri Library Association Annual Conference held on October 5-7, 2011. The first report, entitled "Online Information Literacy Instruction: Challenges and Strategies," was presented by Kristine Stewart and Kyle Denlinger, University of Missouri-Columbia. Stewart and Denlinger talk about their experiences in converting a face-to-face information literacy course into a purely online course and sections that blend online materials with weekly face-to-face classes. They discussed the creation process and techniques that have been useful to them. The second report, entitled "Behind the Cloud: Networking Basics for Librarians," was presented by Robert Hallis, University of Central Missouri. Hallis introduced concepts associated with moving to "the cloud." He covered vocabulary, networking equipment, and diagnostics. The third report, entitled "The World of Book Blogs," was presented by Joy Weese Moll. Moll shared information about book blogs as a rich source of book reviews and their associated jargon and also recommended many websites related to the book blogging world. The fourth report, entitled "Firefox as a Research Tool," was presented by Brad Meyerhoff, MOREnet. The fifth report, entitled The ABCs of XYZs: Reaching Out to 20/30-Somethings," was reported by Rebecca Clarke and Heather Cottle-Dillon of the Springfield-Greene County Library and Sharla Lair, Missouri State Library. Next is the report entitled "Promoting Ebooks to Reluctant Users: Reasons for User Dissatisfaction and Challenges of Overcoming Technology Resistance" by Andrew J. M. Smith and Sheila O'Hare, Emporia State University. The seventh report, entitled "Catch Them while You Can! Embedding Librarians and Resources to Enhance Patron Services," by Cynthia Dudenhoffer and Carrie Flaspohler, Central Methodist University. Next is the report titled "Web 2.x Tools to Make You Look Cool 3: Tools for Tomorrow" by Cynthia Dudenhoffer, Central Methodist University. Lastly, the report titled "Strengthening Your Digital Library Branch" by Brandy Sanchez, Lauren Williams, and Kirk Henley, Daniel Boone Regional Library, shared tools and techniques they use to shape their library's website into a successful digital branch library of its own. (Contains 25 notes.) Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Constructivism (Learning); Educational Needs; Information Literacy; Teaching Methods; Library Instruction; Library Skills; Academic Libraries; Internet; Web Sites; Electronic Publishing; Research Tools; Research Skills; Educational Trends; Electronic Libraries; Generational Differences; Computer Uses in Education; Social Networks

Abstract:
This paper examines how library educators can implement Web 2.0 tools in their Information Literacy programs to better prepare students for the rigors of academic research. Additionally, this paper looks at transliteracy and constructivism as the most useful teaching methods in a Web 2.0 classroom and attempts to pinpoint specific educational needs of the Net generation in library information literacy programs. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Conferences (Gatherings); Information Systems; Museums; Law Libraries; Electronic Libraries; College Libraries; Archives; Foreign Countries; Library Services; Library Associations; Conference Papers; Annual Reports; Tourism; Law Related Education; Internet; Trend Analysis; Indexing; Institutional Role; Guidelines; Pacific Islanders; Web Sites

Abstract:
This publication follows the tradition of publishing selected papers from Pacific Islands Association of Libraries, Archives and Museums (PIALA) annual conferences. This 21st annual conference was held in Kosrae, Federated States of Micronesia, November 14-17, 2011. The volume begins with a listing of the members of the PIALA 2011 Planning Committee and PIALA Officers and Executive Board, Acknowledgements, and the Conference program schedule. Welcoming remarks from Kosrae State Governor Lyndon L. Jackson and Kosrae State Legislature Speaker Lyndon P. Abraham are provided. Kalwin Kephas, Director of the College of Micronesia-FSM, Kosrae Campus presented the keynote address "Ask a Librarian." The presentations include: Kosrae Island and Growth on Tourism (Grant H. Ismael); FSM Legal Information System (LIS) Website (Atarino A. Helieisar); Palau Community College Library & Information Services Program (Megan Beard); Archive It! Preserving the Pacific Internet (Eleanor Kleiber); It Was Then, It's Now, It's New and It's Ours (Lester Ezelias, Dosihner Jose & Kurt Erwin); Subject Headings (Ruth Horie); PIHOA Declaration on NCDs: What is PIALA's Role? (Jane Barnwell); Entity Reports from Republic of Palau, Pohnpei State FSM, and Commonwealth of the Northern Mariana Islands; Hawaii Pacific Law Libraries Initiative Report (Keiko Okuhara and Ruth Horie); Report--104th AALL Annual Meeting and Conference; and Title Guidelines for Pacific Digital Library (Ruth Horie). The volume ends with an appended chronology of PIALA conferences (with links to fulltext availability) and selected photographs from the Conference. (Individual papers contain references.) Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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