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Descriptors:
Conferences (Gatherings); Athletics; Multilingualism; Interpersonal Relationship; Research Libraries; Academic Libraries; Library Services; Conference Papers; Student Employment; Library Science; Multicultural Education; Library Materials; Library Development; Library Role; Reference Services; Technology Uses in Education; Electronic Libraries; Online Vendors; Cost Effectiveness; Archives; Library Automation; Library Networks; Social Networks; School Demography; Partnerships in Education; Copyrights; Library Instruction; Library Policy; Web Sites; Librarian Teacher Cooperation; Cooking Instruction; Computer Mediated Communication

Abstract:
Twenty-three scholarly papers and twelve abstracts comprise the content of the eleventh annual Brick and Click Libraries Symposium, held at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The 2011 paper and abstract titles include: (1) Redefining Relevancy in the Electronic Age: The Library as a Real Place (Alberta Davis Comer); (2) E-science and Libraries (for Non Science Librarians) (Eric Snajdr); (3) The Ins and Outs of a Multicultural Library Orientation Session (Tony Garrett); (4) Student Assistants 2.0: Utilizing Your Student Assistant's Capabilities (Carla M. Gruen and Anne M. Wooden); (5) Bridging the Gaps: Teaching Transliteracy (Lane Wilkinson); (6) Proactive Approach to Embedded Services (Charissa Loftis and Valerie Knight); (7) Weed the Stack, Feed the Collection and Harvest the Space (Deborah Provenzano); (8) Making an Impact: The Who, What, Where, Why, and How of Creating a Genre Based Popular Collection in an Academic Library (Kathy Hart, Sara Duff, Lisa Jennings, and Neil Robinson); (9) Info on the Go: Using QR Codes to Enhance the Research Experience (Melissa Mallon); (10) Tweet-a-Librarian: How to Use Twitter for Free Text Messaging Reference (Sonnet Ireland and Faith Simmons); (11) Use It or Lose It: Are One-Time Purchases of Electronic Resources an Effective Use of Limited Funds? (Lea Currie and Kathy Graves); (12) "Full Exposure" of Hidden Collections: Drake University First-Year Students Create a Living Archive (Claudia Thornton Frazer and Susan Breakenridge Fink); (13) From Static HTML to Interactive Drupal: Redesigning a Library Intranet that Enables Collaboration and Social Interaction (Elaine Chen); (14) Demographic Trends of College Students Today and Tomorrow: How Do We Entice Them to Use the Academic Library? (Marie Bloechle and Sian Brannon); (15) A Winning Strategy: University Library and Athletic Department Partnership (Rosalind Alexander); (16) Multilingual Zotero: Its Promises and Limits (Fu Zhuo); (17) A Fine Balance: Tangible or Electronic? (Gretchen Gould); (18) The Advantages of Importing Usage Statistics to Millennium ERM with SUSHI (Li Ma); (19) A Look from Both Sides Now (Melissa Muth); (20) Campus Copyright Support from a University Library (Chris LeBeau and Cindy Thompson); (21) Jack be Nimble...Quick', and Communicative: Flexible Staffing Positions for Changing Technical Services Workflows (Angela Rathmel); (22) Putting the Customer First: Developing and Implementing a Customer Service Plan (Kathy Howell and Lori Mardis); (23) Catch the "Campus Express!" (Brad Reel); (24) Wiki-fy Your Student Worker Program (David Kupas); (25) Smartphone Trends on the UCM Campus: Is it just the Net Generation? (Alice Ruleman); (26) Social Media Wrangling: A Comparison of Feed Tools (Kristen Mastel); (27) Putting QR Codes to the Test (Jason Coleman and Leo Lo); (28) Speaking to the Masses: The Evolution of Library Instruction for SPCM 101, Fundamentals of Speech (Elizabeth Fox and Nancy Marshall); (29) Don't Panic!: Revising Your Collection Development Policy and Putting it into Action (Abbey Rimel, and Andy Small; (30) 2 for the Price of 1: Combining Access Services and Reference Desks (Diane Hunter and Mary E. Anderson); (31) Do I Have the Best Library Website on the Planet or What? (Rene Erlandson and Rachel Erb); (32) Implementing LibAnswers at Multiple Service Points (Elizabeth A. Stephan, Gabe Gossett, and Rebecca Marrall); (33) College Readiness Dialogs: Librarian Collaborations from High School to College (Laurie Hathman, Ken Stewart, Jill Becker, and Danielle Theiss); (34) Fu Can Cook: Using Chinese Cooking Techniques to Teach Library Instruction (Fu Zhuo); and (35) Is There Really an App for That? (Robert Hallis). (Individual papers contain references.) [Abstract modified to meet ERIC guidelines. For the 2010 proceedings, see ED513812.] Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Thinking Skills; Academic Libraries; Information Literacy; Management Systems; Organizational Change; Adult Students; Instructional Design; Video Technology; Web Sites; Electronic Publishing; Critical Thinking; Diaries; Shared Resources and Services; Library Services; Marketing; Social Networks; Library Materials; Electronic Libraries; College Libraries; Educational Technology; Technology Uses in Education; Search Strategies; Orientation; Library Instruction; College Students; Nontraditional Education; Reference Materials; Energy Conservation; Teacher Education; Librarian Teacher Cooperation; Online Searching

Abstract:
Twenty scholarly papers and fifteen abstracts comprise the content of the twelfth annual Brick and Click Libraries Symposium, held at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The 2012 paper and abstract titles include: (1) Brave New World (Laura Heinz and Carrye Syma); (2) Using Blogs to Develop Critical Thinking Skills (Ericka Arvidson Raber); (3) From Overloaded to Opportunity: The Search for a Low-Cost Interlibrary Loan Management System (Ellie Kohler and Danielle Theiss); (4) Thriving in the E-Resource Amusement Park: Using the ADDIE Instructional Design Model as a Management Framework (Galadriel Chilton and Chenwei Zhao); (5) Exposure = Impact: Library Marketing, Promotion and Branding (Rene Erlandson and Teonne Wright); (6) Using Gimlet to Improve Service at the Library (Jessica Tipton, Barry Bailey, and Mark Swails); (7) Tweet Tweet: Using Twitter for Library Marketing and Outreach (Jaleh Fazelian); (8) Library (R)Evolution: Organizational Change and Library Effectiveness (Colleen S. Harris); (9) Caught in the Act (Anne Deutsch and Brooks Doherty); (10) Giving the Users What They Want: Is Patron-Driven Acquisitions the Answer? (Buddy Pennington and Steve Alleman); (11) Streaming Video Acquisitions: Vendors, Models and Workflows (Stephanie Viola); (12) Rediscovering Relevance for the Science & Engineering Library (Patrick "Tod" Colegrove); (13) A Tale of Two Libraries: How Two Universities Prepared for the Future with Ex Libris Alma (John Ross, Heath Bogart, Rebecca Fernandez, and Daniel Winslow); (14) Information in a Dash: Painless & Penniless Statistical Reports (Joyce Neujahr and Emily Kesten); (15) 10 Ways to Google-It BETTER (Kristy Steigerwalt); (16) You've got a Friend: Attracting, Welcoming and Supporting the Adult Learner through Tailored Orientations (MaryAlice Wade and Maggie Denning); (17) Library Outreach through One Book One Community (Melissa Dennis); (18) The Zombie's Guide to Information Literacy: Reaching College Students in Non-traditional Ways (Cynthia Dudenhoffer); (19) A Reference Services Voyage: How a Small Academic Library Doubled its Reference Statistics in One Year (Danielle Theiss); (20) E-book Metadata in ILS and Discovery Tools (Lixia Zhao, Linda Wen, Donna K. Rose, and Maureen James); (21) Streamlined Workflow + McNaughton = Success! (Cheryl L. Blevens); (22) Chasing Green: An Academic Library's In-House Solution to Save Resources and Change Policy about Energy Conservation (Jeff Simpson); (23) Supporting Mobiles: It's More Than a Link and a Click (Robert Hallis); (24) User Side Open Access: The High Stakes of Open Access at Teaching Colleges (Mark Swails); (25) Auto-Populating an ILL form using OpenURL and JavaScript (Sarah G. Park); (26) Librarian-Faculty Collaboration for Student Learning (Carolyn Johnson); (27) Comparative Preferences for eBooks and Paper/Printed Books (Leila June Rod-Welch, Barbara E. Weeg, Jerry V. Caswell, and Thomas L. Kessler); (28) Managing Information: Lessons for the 21st Century (Robert Hallis); (29) Making Your Library (Pin)teresting! Using the Online Pinboard to Promote Library Resources (Marty Miller); (30) Give Them the Gift That Keeps On Giving--Providing Meaningful Tools for Student Employee Success (Joyce Meldrem); (31) We Built It, Why Didn't They Come? (Joelle Pitts, Laura Bonella, and Jason Coleman); (32) Give your Instruction a Boost of Creativity! (Benjamin Oberdick); (33) Size Doesn't Matter: Use Responsive Design to Fit On Any Screen (Roy Degler); (34) If You Build It, They Will Come: A First-Year Assessment of a Newly-Built Academic Library (Megan Donald and Stewart Brower), and (35) Copyright and Intellectual Property: Teaching Creatively (Mason Yang and Gail Flatness). An author/title index is also included. (Individual papers contain references). [Abstract modified to meet ERIC guidelines. For the 2011 proceedings, see ED526899.] Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Electronic Learning; Learning Theories; Research Needs; Distance Education; Academic Libraries; Foreign Countries; Virtual Classrooms; Reference Services; Library Development; Library Materials; Library Services; Electronic Libraries; Electronic Publishing; Change Strategies; Educational Strategies; Teaching Methods; Library Instruction; Program Descriptions; Access to Information; Usability; Barriers; Library Role; Librarian Teacher Cooperation

Abstract:
The society relies on institutions of higher education to produce a literate workforce; one that is able to function in a dynamic, technological, information-overload environment. In support of this new thrust, most universities have incorporated the use of new media and ICTs in the teaching learning process resulting in a multi-modal approach (face-to-face, online and distance learning). As such, students are increasingly demanding resources and services that are not limited by time and place. Subsequently, academic libraries extend their services to meet the changing demands of the new cohort of learners. Through the use of electronic books that mirror the features and functions of the printed book and the capacity of the computer, librarians have bridged the gap between the academicians and the world of knowledge to further research and learning. Digital reference service extends the reference desk to the virtual environment to allow the reference librarian to meet the research needs of online users in real-time. These features have removed the barrier of the physical walls of the library and allow the librarian to maintain his/her role as instructors and evaluators of information and resources. This paper seeks to show how libraries have been using these two services to enhance teaching and learning. The paper further shows how students have been benefiting from them through their inclusion in the Mona Library of the University of the West Indies. Some of the learning theories that these services support will be explored along with some of the challenges. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Academic Libraries; Foreign Countries; Periodicals; Printed Materials; Electronic Libraries; Electronic Publishing; Library Materials; Library Research; Comparative Analysis; Layout (Publications); Intermode Differences; Library Development; Sample Size; Use Studies

Abstract:
The increasing availability and prominence of e-books has led to a perception in some quarters that the requirement for physical books is decreasing, as most, or all scholarly material is openly available in digital form. Some academic administrators and librarians have suggested that it may be possible or desirable to have a solely, or predominantly electronic academic library. This study tests that assumption by randomly selecting a sample of titles from a mid-size Australian academic library and searching for suitable electronic copies. The conclusion of the paper is that a maximum of 33% of titles held by the case study library are available as e-books, and on a practical basis about 26% of titles held by the case study library could be readily obtained as e-books. (Contains 3 figures.) Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Academic Libraries; Learning Resources Centers; Library Services; Foreign Countries; Video Technology; Electronic Publishing; Web Sites; Higher Education; Electronic Libraries; Library Materials; Social Networks; Internet; Sharing Behavior; Access to Information

Abstract:
Although still a relatively new technology with less than 10 years of history, YouTube's extensive reach and integration in mainstream society as well as lifelong learning habits of online users cannot be understated. This article examines how the YouTube collection at the University of British Columbia Library's Irving K. Barber Learning Centre has become an exciting extension of the digital collections and services. By briefly examining the history of traditional collection development at academic libraries, the author demonstrates how YouTube fits into the long continuum of library media collections in an open-access platform. (Contains 1 figure.) Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Information Needs; Best Practices; Search Strategies; Information Literacy; Research Skills; Library Instruction; Library Services; Library Skills; Online Searching; Online Vendors; Academic Libraries; Electronic Libraries; Change Strategies; Information Seeking; User Satisfaction (Information); User Needs (Information); Usability; Reference Services

Abstract:
EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have developed best practices for working with students to help them assess their information needs and to then formulate a search strategy that can help them find all relevant e-resources that could potentially be used to help them answer their research question. These practices include taking into consideration patron research level (i.e., graduate or undergraduate student), assignment project/scope, and research subject area. (Contains 5 figures.) Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Academic Libraries; Cataloging; Computer Software Evaluation; Student Employment; Communication Strategies; Periodicals; Multimedia Materials; Library Personnel; Library Services; Reference Services; Citations (References); Library Materials; Metadata; Spreadsheets; Radio; Television; Internet; Library Instruction; Computer Software; Library Facilities; Space Utilization; Web Sites; Photography; Visual Aids; Archives; College Students; Research Skills; Synchronous Communication; Information Dissemination; Use Studies; Coaching (Performance); Marketing; Information Systems; Budgets

Abstract:
Twenty-one scholarly papers and fourteen abstracts comprise the content of the ninth annual "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. Many of the papers include charts and illustrations, which enhance readers' understanding of the information presented. Several papers describe research projects or deployment of current trends in a specific library setting. Topics incorporate information of interest to librarians working in the areas of reference, instruction, access services, and collection development. The 2009 paper titles include: (1) The Process and Promise of Consolidating Public Service Desks: You Can't Hurry Love (Phillip J. Jones and Tim Zou); (2) Build an iLibrary with iGoogle: Building Blocks for Libraries (Rene Erlandson and Rachel Erb); (3) Evaluating "CamStudio and Wink" Screen Capture Programs for Library Instruction (Ted Gentle); (4) Physical Space in a Virtual World: Implications for Library Space (David Alexander); (5) Collection Development in Tight Economic Times: A Homegrown Workflow Analysis Program (Anna Hulseberg and Julie Gilbert); (6) Creating Usability Tests that Work for Your Web Site and Other Web Applications (Kari D. Weaver and Kimberly Babcock Mashek); (7) 11,000,000 Words: An Avalanche of Academic Archive Photos at KState at Salina (Heidi Blackburn, Pam Bower, and Alysia Starkey); (8) Are You Ready for "The Cloud"? Implications and Uses of Cloud Computing for Libraries (Alyssa Martin, Kent Snowden, and Debbie West); (9) Using "Jing" to Turn Your IM or Chat Reference into a Multimedia Educational Experience (William Breitbach); (10) Empowering College Students' Research Skills via Digital Media (Elaine Chen); (11) "Meebo": Jumpstarting an Instant Message Reference Program (Jennifer Nelson); (12) Taking the Library Where Our Users Are (Where Is That, Exactly?) (Julia Bauder); (13) Expanding while Simplifying: Document Delivery Services at the University of Wyoming Libraries (William O. Van Arsdale, III); (14) What We Do for the Sake of Correct Citations (Connie Jo Ury and Patricia Wyatt); (15) New Acquisitions Retrieval System (NARS) a New Tool to Promote Library Collection (Youbo Wang); (16) "Excel"erate Your Metadata: Tips and Tricks for Using Excel to Generate Metadata for the NonProgrammer (Teressa Keenan); (17) This Is the World Calling: The Global Voices and Visions of Internet Radio and Television (John Barnett); (18) Comparing Bananas with Grapes: Ebook Use Data from a Bunch of Vendors (Joseph Kraus); (19) What the Text Is Happening? (Linda L. Parker and Audrey DeFrank); (20) Cataloging Streaming Media: Tools and Rules (Janice Boyer); and (21) "Coursecasting" with iTunes University (Plamen Miltenoff, Pamela Salela, and Gary Schnellert). An author/title index is included. (Individual papers contain notes, figures, tables and references.) [Abstract modified to meet ERIC guidelines. For the 2008 proceedings, see ED503310.] Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Foreign Countries; Educational Resources; Graduate Students; Student Role; Instructional Materials; Case Studies; Inclusion; Health Education; Copyrights; Program Implementation; Distance Education; Web 2.0 Technologies; Electronic Publishing; Web Sites; Computer Uses in Education; Electronic Libraries; Open Source Technology; Courseware; Integrated Learning Systems; Educational Technology; Electronic Learning; Computer Mediated Communication; Interviews; Program Descriptions; Access to Education; Educational Policy; Higher Education

Abstract:
Like many universities worldwide, the University of Cape Town (UCT) in South Africa has joined the open educational resources (OER) movement, making a selection of teaching and learning materials available through its OER directory, UCT OpenContent. However, persuading and then supporting busy academics to share their teaching materials as OER still remains a challenge. In this article, we report on an empirical study of how UCT postgraduate students have assisted in the process of reworking the academics' teaching materials as OER. Using the concept of contradictions (Engestrom, 2001), we endeavor to surface the various disturbances or conflicts with which the postgraduate students had to engage to make OER socially inclusive, as well as Engestrom's "layers of causality" (2011, p. 609) to explain postgraduate students' growing sense of agency as they experienced the OER development process as being socially inclusive. (Contains 1 table and 4 figures.) Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Multicampus Colleges; Academic Libraries; Librarians; Library Services; Outreach Programs; Online Courses; Educational Television; Internet; Distance Education; Information Literacy; Librarian Teacher Cooperation; Student Diversity; Online Searching; User Needs (Information); Reference Services; Creativity; Computer Mediated Communication; Technology Uses in Education

Abstract:
This paper looks at the author's outreach efforts as a distance librarian to encourage library use among a distance student population that comprises satellite locations, students attending online, students attending courses through instructional television, and students attending hybrid courses. Outcomes of the author's outreach attempts and research demonstrating what other librarians have done to reach out to their distance population are discussed. Examples of outreach methods include: collaborating with faculty to blend information literacy instruction into a face-to-face subject specific distance classroom, embedding the librarian into a subject specific class via course management software, and using the reference interview to provide electronic research help to a class. Many distance students never enter the physical library. Librarians serving a distance population are forced to be creative in outreach efforts. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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Descriptors:
Constructivism (Learning); Andragogy; Educational Theories; Academic Libraries; Librarians; Information Literacy; Library Instruction; Library Materials; Library Research; Library Services; Reference Services; Access to Information; Library Personnel; Library Development; Library Role; Communities of Practice; Database Management Systems; Online Systems

Abstract:
This paper will look at the services presently offered to distance students by libraries within the categories of professional staff, access to resources, reference assistance, and library user instruction. It will then offer the argument that these services could be improved by developing embedded librarians within online academic courses as a part of an online community of learners. This assertion is backed by educational theories discussing social constructivism and andragogy. Note:The following two links are not-applicable for text-based browsers or screen-reading software. Show Hide Full Abstract

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