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EJ952458 - Web Conferencing for Synchronous Online Tutorials: Perspectives of Tutors Using a New Medium

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ERIC #:	EJ952458
Title:	Web Conferencing for Synchronous Online Tutorials: Perspectives of Tutors Using a New Medium
Authors:	Kear, Karen; Chetwynd, Frances; Williams, Judith; Donelan, Helen
Descriptors:	Distance Education; Web Based Instruction; Online Courses; Learning Modules; Tutors; Adult Students; Pilot Projects; Cognitive Processes; Difficulty Level; College Faculty; Barriers; Program Implementation; Electronic Learning; Technology Integration; Computer Mediated Communication; Synchronous Communication; Virtual Classrooms; Qualitative Research; College Students; Student Attitudes; College Instruction; Instructional Effectiveness; Teacher Attitudes; Teleconferencing; Internet
Source:	Computers & Education, v58 n3 p953-963 Apr 2012
More Info: Help Peer Reviewed:	Yes
Publisher:	Elsevier. 6277 Sea Harbor Drive, Orlando, FL 32887-4800. Tel: 877-839-7126; Tel: 407-345-4020; Fax: 407-363-1354; e-mail: usjcs@elsevier.com; Web site: http://www.elsevier.com
Publication Date:	2012-04-00
Pages:	11
Pub Types:	Journal Articles; Reports - Research
Abstract:	This paper reports on a pilot investigation into web conferencing in a distance learning module. It focuses on the perceptions and experiences of the tutors, all of whom were new to the web conferencing environment, but were experienced in online teaching. A number of web conferencing tutorials were studied through the collection of various datasets, mostly qualitative. The data were analysed by a team of researchers, informed by key literature in this area. The main findings from the pilot indicated that tutors experienced challenges in creating social presence and in managing cognitive load when dealing with multiple tasks online. There were also technical obstacles to improvisation in response to students' emerging needs. The findings of the pilot informed the training and support provided when web tutorials were subsequently rolled out to all tutorial groups (approximately 140) in the module. Overall, experiences from the web tutorials indicate that tutors and students reacted positively to the opportunities web conferencing provides for interactive learning and teaching. (Contains 3 tables and 1 figure.)
Abstractor:	As Provided
Reference Count:	0

Note:	N/A
Identifiers:	N/A
Record Type:	Journal
Level:	N/A
Institutions:	N/A
Sponsors:	N/A
ISBN:	N/A
ISSN:	ISSN-0360-1315
Audiences:	N/A
Languages:	English
Education Level:	Higher Education; Postsecondary Education
Direct Link:	http://dx.doi.org/10.1016/j.compedu.2011.10.015

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