This paper discusses a small, exploratory study introducing students to case management using role-plays conducted in a virtual world. Data from pre- and posttest questionnaires (to assess self-efficacy regarding a range of case management tasks) suggest students felt more confident in their abilities after virtual role-play participation. Also discussed is preparing students for learning in a virtual world, some best practices to consider when developing virtual world experience, and larger contextual issues of increased broadband access to avoid exacerbating educational disparities.