In his 30 years as a library wholesaler, first as VP and general manager of Brodart Books, Library, and School Automation divisions and since 2000 as president of the Library & Education division of Baker & Taylor (B&T), George Coe has been instrumental in a whole host of innovations. They go way beyond the selection, processing, and delivery of books and other media to libraries, encompassing the workflow in libraries' acquisition systems and OPACs. More recently at B&T, he's overseen the development of customized library services and the expansion of collection development outsourcing capability a la Phoenix Public Library. Now Coe has set his sights on extending the workflow that exists for print to electronic downloadable books and other media, integrating both "p" and "e" from selection to fulfillment. Starting in March, B&T has made a number of strategic alliances, first with ebrary on the academic side (served by B&T's Yankee Book Peddler), then with OverDrive for the public library market. Coe calls both partners "best of breed in the industry." In this interview, Coe talks about the present and future of the book market and B&T.