These four papers are from a symposium that was facilitated by Nancy Dixon at the 1995 conference of the Academy of Human Resource Development (HRD). "Reliability Testing of Multirater Feedback" (Wim J. Nijhof, Anne Jager) focuses on testing the reliability and validity of the multirater feedback system. Findings are reported that conclude that trainers are better raters and formative and summative processes and assessments should be separated. "In Search of an Integrative Model for HRD Evaluation" (Elwood F. Holton, III) argues the four-level Kirkpatrick system of training evaluation is really a taxonomy of outcomes and that research is needed to develop an integrated measurement model. An initial model that accounts for the impact of the primary intervening variables is proposed. Key studies supporting the model are reviewed, and a research agenda is proposed. "Building Training on the Pillars: Applying Total Quality in HRD" (Douglas H. Smith, Jo D. Gallagher) begins with an overview of the five leading total quality management (TQM) writers. Four basic principles or pillars are derived and serve as the basis of the application of TQM within the instructional setting. Examples of the relationship of the four pillars to instructional delivery are presented. "Using 360-Degree Feedback to Evaluate Management Development: New Data, New Insights" (Gary N. McLean, Marcia R. Systma, Kathryn Kerwin-Ryberg) discusses the use of a 360-degree feedback instrument designed to facilitate management development to evaluate the effectiveness of a training event. (YLB)