This book contains presentations from the 17th annual Computers in Libraries Conference. Topics covered include: chatting with a librarian; verbots for library Web sites; collaborative IT (Information Technology) planning at Montgomery County Public Library (Maryland); designing a local government taxonomy; Weblogs; new roles for librarians in e-government initiatives; usability; integration and usage of electronic books in the digital library; development of an online maps collection; building a portal; Gates Foundation secure computing model; dynamic database-driven Web sites; instant messaging reference; designing and implementing user-centered information services over the Web; digital preservationplanning and requirements analysis; the future of virtual catalogsprotocols and standards; creating a statewide resources sharing system in Michigan; the Cuban Heritage Digital Collection; streaming video on the Internet with RealNetworks products; building taxonomies for enhanced image retrieval; Texas government information; the Research Wizard experiencean award-winning reference service; finding international resources on the Web; firewalls; technology disaster recovery; e-learning toolscreating an online instruction module; sharing Americas Smithsonian; a usability study of kclibrary.org; medical informaticsdistance learning at Thomas Jefferson University (Pennsylvania); making a Web site accessible to all; the cost and promise of building collaborative networks; strategies for successful instruction in the e-classroom; revealing secrets of the invisible Web; document delivery; e-acquisitionsa case study in ordering magazines online; e-book choices; copyright in cyberspace; knowledge management; navigation elements on library Web sites; streamlining user access to electronic resources; a systems analysis and design approach to portals; knowledge capture strategies; defining user requirements for Web applications; developing and managing Web standards; designing and implementing customer-centric services; academic librarians and information technology; OPACs (Online Public Access Catalogs) and e-books; raising information literacy levels among undergraduates; content and PDAs (Personal Digital Assistants); how to succeed at being a cybrarian; strategies for information management and content management; grant writing for technology projects; early childhood through young adulthood library media standards; arming oneself to tangle with the Web; mastering a public training program; a modern interface for library public PCs; how to improve learning outcomes using technology-mediated instruction; and cooperative reference. (MES)