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ERIC Number: EJ769825
Record Type: Journal
Publication Date: 2006
Pages: 10
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-1527-6619
EISSN: N/A
Making Knowledge Services Work in Higher Education
Norris, Donald M.; Lefrere, Paul; Mason, Jon
EDUCAUSE Review, v41 n5 p84-86, 88, 90, 92, 94, 96, 98, 100 Sep-Oct 2006
Over the past three years, knowledge-based practices in higher education have advanced, driving the development of low/no-cost, mass-market tools for knowledge sharing and reducing some barriers to change. New investors in higher education are developing strategies to exploit the knowledge-driven value propositions. Existing institutions, anxious to maintain their position in a fast-changing world, are also taking notice. The latter are finding that past investments (e.g., in e-learning, knowledge management, and information technology) can indeed live up to the promises made for them, if knowledge sharing is encouraged and used to drive necessary change in technology, services, and culture. This article discusses the basics of "e-knowledge" and knowledge services, the potential benefits of knowledge services, and examples of knowledge services that could be implemented at institutions of higher learning. (Contains 1 table and 19 notes.)
EDUCAUSE. 4772 Walnut Street Suite 206, Boulder, CO 80301-2538. Tel: 303-449-4430; Fax: 303-440-0461; e-mail: info@educause.edu; Web site: http://www.educause.edu
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A