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Peer reviewed Peer reviewed
ERIC Number: EJ573932
Record Type: Journal
Publication Date: 1998
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0022-0418
EISSN: N/A
Questions in Reference Interviews.
White, Marilyn Domas
Journal of Documentation, v54 n4 p443-65 Sep 1998
Characterizes the questioning behavior in reference interviews preceding delegated online searches of bibliographic databases and relates it to questioning behavior in other types of interviews/settings. Compares questions asked by the information specialist and those asked by the client; findings show the information specialist dominates the interview. Contains 60 references. (Author/AEF)
Descriptors: Access to Information, Bibliographic Databases, Information Scientists, Information Seeking, Information Services, Interviews, Online Searching, Professional Personnel, Questioning Techniques, Reference Services, Search Intermediaries, User Needs (Information)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A