Human resources (HR) departments are often responsible for providing employee and supervisory training in soft skill areas-such as performance management-and in compliance with HR-related laws, such as the Family and Medical Leave Act. Traditionally, this training has occurred in classrooms. In recent years, however, HR departments have made greater use of technology to provide or supplement training. This article describes how instructional technology theories have been applied in developing web-based training to enable a large state system of higher education, The Texas A&M University System, to meet its HR training needs more efficiently. (Contains 4 figures.)