This guide provides an overall view of a program designed to educate adult basic education (ABE) and English-as-a-Second-Language (ESL) students in job-related, language-oriented skills vital to their positions in the hotel/motel industry. The program was designed for the employees of Grenelefe Resort and Conference Center in Haines City, Florida, many of whom speak Spanish as their primary language. The guide provides learning modules for general job-related information, the groundskeeping department, the food service department, and the housekeeping department. Each learning module consists of a skills array (skills to be mastered), pretests and posttests, and one or more learning activities. For each learning activity, the following are provided: a task, skill objective, materials needed, evaluation methods, directions and procedures, job situation cases, role-playing activities, and information sheets. Instructions to the teacher are included. Most of the materials can be duplicated for student use. (KC)