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ERIC Number: EJ456050
Record Type: Journal
Publication Date: 1992
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0271-0579
EISSN: N/A
Total Quality Management: Increasing Productivity and Decreasing Costs.
Heverly, Mary Ann; Cornesky, Robert A.
New Directions for Institutional Research, n75 v19 n3 p103-14 Fall 1992
Increasingly, higher education institutions are using Total Quality Management (TQM) as a vehicle for delivering cost-effective programs and services. The TQM philosophy is that quality can be improved by ceaselessly improving the processes that support the institution's mission. TQM is applicable to institutional research and planning as well as administration. (MSE)
Descriptors: College Administration, Cost Effectiveness, Efficiency, Higher Education, Institutional Research, Productivity, Quality Control, Total Quality Management
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: Researchers; Administrators; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A