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Peer reviewed Peer reviewed
ERIC Number: EJ468998
Record Type: Journal
Publication Date: 1993
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0018-1560
EISSN: N/A
The Introduction of Total Quality Management at Oregon State University.
Coate, Edwin
Higher Education, v25 n3 p303-20 Apr 1993
A discussion of the implementation of the Total Quality Management approach at Oregon State University over a number of years describes the planning process, steps and issues in implementation, specific results achieved, obstacles encountered, and lessons learned in the process. (MSE)
Descriptors: Change Strategies, College Administration, Higher Education, Management Development, Management Systems, Organizational Change, Program Development, Program Implementation, Quality Control, Total Quality Management
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A