This working paper focuses on methods for developing a study program on scientific and technical information users that could serve as a subject of study in the academic preparation of librarians, archivists, and scientific and technical information specialists. Recognizing that in most schools for training specialists of scientific and technical information, emphasis has been placed on the systems themselves (notions of management, administration, and of the organization and procession of information), this paper suggests that more emphasis must be placed on the beneficiaries or receivers of the systems, i.e., the users. Topics addressed include the problem; the level of education and training; orientation of programs; training institutions and orientations of teaching; training of teachers; teaching materials and equipment; pedagogy; the role of professional associations; and the principal conclusions. References and notes are included. (THC)