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Peer reviewed Peer reviewed
ERIC Number: EJ526300
Record Type: Journal
Publication Date: 1996
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0165-5515
EISSN: N/A
Strategic Issues in Quality Management: 1. Theoretical Considerations.
Johannsen, Carl Gustav
Journal of Information Science, v22 n3 p155-64 1996
Examines the relationship between strategic management and quality management concepts in a library and information services setting. Conceptual frameworks are presented and a new strategic quality management framework, inspired by the Japanese policy deployment approach, is developed that also discusses total quality management. (Author/LRW)
Descriptors: Foreign Countries, Library Administration, Strategic Planning, Total Quality Management
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Japan
Grant or Contract Numbers: N/A