Half of servers in higher ed are virtualized. But that number's not high enough for Link Alander, interim vice chancellor and CIO at the Lone Star College System (Texas). He aspires to see 100 percent of the system's infrastructure requirements delivered as IT services from its own virtualized data centers or other cloud-based operators. Back in 2008, Lone Star suffered from unreliable services with constant outages. Most of the hardware components in the data center were at end-of-life, and the student ERP system couldn't keep up during registration--a highly visible bruise to IT's reputation. Since then, Lone Star's IT has undergone a methodical transformation in its organization, infrastructure, and business operations, all in pursuit of hyper-virtualization. As a result, it can now boast "five nines" service levels, a standard set in 2009 and achieved regularly by late 2010. This level of performance allows for only six minutes of unplanned downtime for any given service each year. Getting to that point of IT maturity and high availability hasn't been without challenges. Typically, though, it's misplaced concerns about virtualization that get in the way. In this article, Alander and Cory Bradfield, Lone Star's infrastructure architect, address 10 common myths that can stop campuses from getting 100 percent out of their virtualization efforts.