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50 Years of ERIC
50 Years of ERIC
The Education Resources Information Center (ERIC) is celebrating its 50th Birthday! First opened on May 15th, 1964 ERIC continues the long tradition of ongoing innovation and enhancement.

Learn more about the history of ERIC here. PDF icon

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Using Expectations and Satisfaction to Measure the Frontiers of Efficiency in Public Universities
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Mainardes, Emerson; Alves, Helena; Raposo, Mario – Tertiary Education and Management, 2014
Students' satisfaction with their university and course is of fundamental importance to retain students and promote their positive worth-of-mouth. The objective of this research is to analyse the level of efficiency of Portuguese public universities, according to the expectations and satisfaction of their students. To accomplish the…
Descriptors: Foreign Countries, Public Colleges, Student Attitudes, College Students
Portuguese Public University Student Satisfaction: A Stakeholder Theory-Based Approach
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Mainardes, Emerson; Alves, Helena; Raposo, Mario – Tertiary Education and Management, 2013
In accordance with the importance of the student stakeholder to universities, the objective of this research project was to evaluate student satisfaction at Portuguese public universities as regards their self-expressed core expectations. The research was based both on stakeholder theory itself and on previous studies of university stakeholders.…
Descriptors: Foreign Countries, College Students, Stakeholders, Expectation
Journal Editor Perceptions of Universities: Some Empirical Evidence
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Mainardes, Emerson Wagner; Raposo, Mario; Alves, Helena – Tertiary Education and Management, 2012
Out of considerations as to the importance of university relationships with their various stakeholders, the primary objective of this research project was to identify the perceptions of academic journal editors regarding universities. Editors were asked to provide their perceptions on: (a) the relevance of universities to academic publications;…
Descriptors: Evidence, Periodicals, Relevance (Education), School Publications
A Relationship Approach to Higher Education Institution Stakeholder Management
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Alves, Helena; Mainardes, Emerson Wagner; Raposo, Mario – Tertiary Education and Management, 2010
The functions of teaching and research in higher education institutions (HEIs) are being reassessed, with particular emphasis on the contribution they make to the welfare of their economic and social environment. To this end, HEIs need to engage in profitable relationships with various stakeholders and incorporate their respective visions into…
Descriptors: Higher Education, Social Environment, Educational Research, Colleges