In order to identify the instructional techniques instructors have found to be effective in various courses, to obtain their views on other instructional techniques, and to collect suggestions on how instruction can be further improved, a survey was conducted of a representative sample of De Anza College (California) faculty. A questionnaire was sent to each of the 43 participants prior to an interview with a representative of the Institutional Research Office. The diversity of faculty views on the instructional process is attributed to intrinsic differences in subject matter, tradition, differing skills, unexamined assumptions, organizational constraints, and the lack of a common framework for conceptualizing the instructional process. Questions were grouped into four different areas: (1) instructional techniques, including manner of presentation, and audiovisual support; (2) instructional intentions, covering the provision of a statement of course goals, and faculty expectations; (3) motivation, covering requirements satisfied, grading, and course requirements; (4) suggestions for improvement. It is hoped that refinement of the views reported here can be the basis for developing a common framework for conceptualizing the teaching/learning process on which specific improvements can be built. (Author/NHM)