This document is one of five manuals designed to improve management practices in Ohio two-year colleges. The purposes of this manual are to document specific recommendations for desirable management practices in each of the areas of computer services and to make available criteria and guidelines that can be used to evaluate institutional performance. The first chapter is introductory and discusses computer utilization in instruction, institutional research, administration, and public service; it also discusses the purpose, scope, goals and objectives, functions, and management of computer services. Chapter II discusses the process of planning for computer services-- the factors affecting the process; the time span; the components to be considered; the use of computers in teaching computer languages and concepts, in problem solving, and in information processing; the needs of various kinds of users; cost effectiveness analyses; and the use of committees for planning. Remaining chapters concern the financial implications of computer services, the need to establish standards for computer use, organizational and staffing needs, and inter-institutional cooperation in sharing computer services. Discussions of techniques for forecasting and of hardware and software monitors, examples of existing computer networks, and a bibliography are appended. (DC)