A training module developed following the Instructional System Design model was implemented at Nassau Community College (NCC) to teach its administration, faculty, and staff members computer skills that would enable them to use the available computer equipment more efficiently. Using this module, each trainee designed a file to be used for the storage and retrieval of data about a single topic using the software package "Q & A," an integrated, menu-driven software package that includes word processing, database management, utility modules, and report-creation capabilities. Gagne's nine instructional events were used to develop the learning activities, and the transfer of skills to the job was incorporated into the training as part of the program design. Questionnaires were used to ascertain the trainees' needs, and a formative evaluation of the course materials was conducted. The summative evaluation was based on a questionnaire to measure the participants' reactions to the course, a posttest and checklist combination to measure learning, use made of the database "FILE" on the job to measure behavior changes, and the benefits transferred to NCC offices by personnel using FILE to do their jobs more effectively to measure the results of the course. Additional materials contained in nine appendices include sample instructional material sets and both needs assessment and course evaluation questionnaires. (33 references) (SD)