Seven papers from the 1988 CAUSE conference's Track IV, Organization and Personnel Issues, are presented. They include: "Positive Management: Techniques and Retreats" (Janet Wixson); "Data Administration: What Is It, Where Is It, How Is It Done?" (Karen L. Miselis, Lawrence A. Jordan, and Ronald Hoover); "The Departmental Planning Team: A Bridge to the Future" (Cynthia S. Cross, Marianne J. Elser, and Jill B. Tuer); "The Trials, Tribulations, and Triumphs of Establishing and Maintaining an Information Center in a Multi-Campus College District" (Anita Adams); "Putting the 'Service' Back into Computer Services: Organizing Computing for the Effective Delivery of Services" (Betty Le Compagnon and John F. Leydon); "Managing for Successful Innovation" (Eugene E. Payne); and "Organizing for User Services" (Steven Saltzberg and Thomas Miller). SM)