In spring 1993, a survey was conducted at the Lancaster campus of Pennsylvania's Harrisburg Area Community College to measure student attitudes and levels of satisfaction with college services. Surveys were administered to 1,171 students in 32 course sections, with completed surveys being received from 611 students. Analysis of responses indicated the following: (1) 60% of the respondents were female and 10% were minorities, both reflecting campus-wide numbers; (2) 45.7% had completed high school, 44% had 1 or 2 years of college, and 3.5% had a degree; (3) cost and location were the main reasons why respondents enrolled at the Lancaster campus; (4) 32% indicated that they intended to earn a degree for transfer, while 31% reported that they planned to transfer without a degree; (5) 56.7% rated the quality of instruction as good, compared to 30.6% rating it as excellent, while 88% agreed or strongly agreed that courses were challenging and met expectations; (6) low ratings were received by library services, rated as poor by 14.7%, and counseling services, rated as fair by 23.6% and poor by 5.4%; (7) concerns were also expressed regarding campus security, especially by part-time, female students; and (8) 79.7% were not aware of what their activity fees supported. Includes recommendations regarding expanding the range of courses and programs, keeping tuition reasonable, assessing the advising delivery system, and expanding articulation agreements with senior schools; faculty responses to findings/recommendations; the survey instrument; tabled data; and responses to open-ended questions. (KP)