The model described in this paper, and the accompanying bibliography, are designed for use by mid-level managers who head small community service programs in community colleges or who have decision-making authority over a sub-unit of large community service programs. This guide is further restricted to managers controlling services and non-credit courses. The developmental model for community service programs presented in this paper serves as a planning guide for new programs, and as a guide to improvement of existing offerings. It is meant to be flexible, allowing continuous evaluation and evolution of community service programs. Steps in the model include: (1) setting program goals; (2) assessing needs; (3) designing the program; (4) implementing the program; and (5) evaluation. Each step of the model is detailed, in checklist fashion, with specific recommendations. (JDS)