A survey of directors of intensive English programs (IEPs) about their education, experience, skills, job satisfaction, program size and structure, membership in professional associations, and interest in further training had a response from 177 professionals felt to be representative of the profession, for a 52% response rate. The five most highly rated job skills were: (1) communicating effectively across cultures; (2) maintaining an environment conducive to learning; (3) developing a staff team; (4) managing available time efficiently; and (5) evaluating the IEP's needs. The five skills the respondents rated as their best include: (1) teaching courses within the IEP; (2) communicating effectively across cultures; (3) preparing IEP schedules; (4) explaining basic IEP operating procedures; and (5) overseeing student testing and placement. The five weakest skills included: (1) computer use; (2) proposal writing; (3) arranging extracurricular activities; (4) time management; and (5) maintaining enrollments and recruiting students. Further training was desired in: (1) maintaining enrollments and student recruitment; (2) computer use; (3) designing a comprehensive curriculum; (4) initiating constructive criticism; and (5) communicating effectively across cultures. (MSE)