A synthesis is provided of the information collected between September 1984 and April 1985 by Operational Program Review (OPR) teams regarding 22 California community college Extended Opportunity Programs and Services (EOPS) programs. Chapter 1 explains the purposes and evaluation methods of OPRs, and outlines the general characteristics of the EOPS programs reviewed in 1984-85, looking at student demographics, goals, high school graduation status, and general profiles. Chapter 2 offers information on the EOPS; its intended clientele; its outreach, recruitment, counseling, tutoring, transfer transition, financial aid, and other services; and its personnel. Chapter 3 highlights the most outstanding strengths and exemplary features of the 22 programs, in the areas of: (1) management services; (2) outreach services; (3) instructional development and services; (4) counseling services; (5) transition services; (6) special activities; and (7) financial aid. Chapter 4 looks at ways EOPS can be improved, pointing to the following major themes within the OPR findings: the need for more thorough documentation of program services, the importance of providing over-and-above services, the impact of campus politics on EOPS programs, and the need to coordinate and utilize the efforts of EOPS staff more efficiently. This chapter also lists and discusses specific recommendations for improvement by college in the areas of program administration, financial aid, outreach/recruitment, counseling, tutoring, other support services, EOPS in-service, funding of EOPS positions, and image/awareness. (EJV)