With the globalisation of the higher education industry, service quality in the higher education services is seen as a vital factor in determining a university's competitive advantage. The purpose of this study is to extend current conceptualisation of quality research in higher education by investigating the influence of self-determination…

This article represents a cross-sectional study of undergraduate students across two north-west university business schools in the UK. A purposefully designed questionnaire was collected from 350 students. The student experience was described in the form of hand-written narratives by first and final year students and had been identified by the…

Work-integrated learning (WIL) is widely considered instrumental in equipping new graduates with the required employability skills to function effectively in the work environment. Evaluation of WIL programs in enhancing skill development remains predominantly outcomes-focused with little attention to the process of what, how and from whom students…

This article reports on a case study into students' perspectives on the use of "cahiers", reflective text and image journals. Narrative interviews and document analysis reveal that "cahiers" can be used effectively to engage students in course content and learning processes. Recent work in transformative learning…

Student dissatisfaction with feedback is widely acknowledged in Higher Education. This has resulted in investigations that have offered suggestions for improving student satisfaction levels. This article examines one area of student concern by focusing on the feedback that students receive on examinations. The article reports the findings of…

With the increasing adoption of work-integrated learning (WIL) as a feature of curricula, the idea of student satisfaction takes on a new dimension--students' experiences on placement are not routinely under the control of university academic staff, yet universities will ultimately be held responsible for the quality of students'…

The results of a large online student survey (n?=?15,304), on academic integrity at six Australian universities, indicate that a majority of respondents reported a good awareness of academic integrity and knowledge of academic integrity policy at their university and were satisfied with the information and support they receive. Response varied…

Research has established that the term "plagiarism" is open to different interpretations, resulting in confusion among students and staff alike. University policy on academic integrity/misconduct defines the behaviours that all stakeholders must abide by, and the parameters for reporting, investigating and penalising infringements. These…

This four-year mixed method longitudinal study utilises data collected from four cohorts of Outdoor Education (OE) students to compare "fresher" and "graduate" identities and to explore the impact of identity on graduate employment. Findings demonstrate that compared to other programmes, and the university as a whole, OE…

Doctoral supervision continues to be an interesting pedagogical site. As the university changes, so do the expectations and circumstances for doctoral education, including supervision. Although it is unhelpful to overstate the homogeneity of the doctoral student body of the past, there is no doubt that global and local changes to higher education…

The funding of students in UK higher education (HE) has undergone radical reform over the past two decades. Using a unique dataset, this paper investigates student expectations of debt. We find that a student's gender, ethnicity, and year of study play an important role in determining their expected debt. Students in receipt of financial…

The paper questions the prevalence of "green students" and their impact on decision-making in sustainability programmes in Australian universities. While the universities studied provide numerous opportunities for student involvement in sustainability programmes, comparatively few students actually become involved, making student impact…

Civic engagement in higher education encompasses a diversity of goals, strategies and activities. These include particular approaches to teaching and learning--community-based or service learning--which share an explicit civic focus and combine the features of experiential learning with opportunities for engagement. A range of…

This study investigates how doctoral students perceive research work in the context of their own PhD projects. Thirty-two students from a Finnish university were interviewed, representing three disciplines: medicine, natural sciences and behavioural sciences. Their conceptions of research varied in terms of describing research as "a job to…

Drawing on qualitative data from 31 interviews with teachers and students in higher education in the UK, this article demonstrates the extent to which students, when compelled to write reflectively for assessment purposes, perform their reflective writing for at least one of three audiences: their assessment criteria, their teachers, and a general…