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50 Years of ERIC
50 Years of ERIC
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Peer reviewed Peer reviewed
ERIC Number: EJ573824
Record Type: CIJE
Publication Date: 1998
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0361-0365
Organizational Quality: An Examination of the Malcolm Baldridge National Quality Framework.
Winn, Bradley A.; Cameron, Kim S.
Research in Higher Education, v39 n5 p491-512 Oct 1998
The Malcolm Baldridge National Quality Award (MBNQA) framework for defining organizational quality is widely accepted in for-profit organizations. A study examined the validity of the proposed relationships among MBNQA dimensions using data from higher education. The empirical results help identify a modified model that has implications for managing quality-improvement initiatives. (Author/MSE)
Descriptors: Awards, Educational Quality, Evaluation Criteria, Evaluation Methods, Higher Education, Institutional Evaluation, Models, National Programs, Organizational Climate, Quality Control, Validity
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Malcolm Baldrige National Quality Award