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Showing all 3 results
Ng, Wai-Kong; Kong, Sow-Lai – Quarterly Review of Distance Education, 2009
Standards for academic and student support services (SSS) in distance education as identified by the University of Wisconsin System Administration Board of Regents were applied to the SSS provided by the Wawasan Open University (WOU). A student feedback survey conducted over 4 semesters confirmed that WOU's SSS had been positively received and…
Descriptors: Feedback (Response), Open Universities, Distance Education, Tutors
Ng, Wai-Kong; Kong, Sow-Lai – Quarterly Review of Distance Education, 2008
With a revised protocol for interviewing new tutors, Wawasan Open University (WOU) has continued its tutor training program for the second semester of operations. Having experienced working with the first cohort of tutors for semester 1, year 2007 it is evident that we have more confidence and appreciation for tutor training to support WOU's…
Descriptors: Open Universities, Distance Education, Tutor Training, Interviews
Ng, Wai-Kong – Quarterly Review of Distance Education, 2007
Tutor training for distance education is still necessary and through a face-to-face mode despite advances in digital delivery mechanism. A questionnaire records the before, during, and after training perceptions and feedback of tutors on the training conducted over 1 day. Tutors become aware of the uniqueness of the course materials and the…
Descriptors: Open Universities, Distance Education, Tutor Training, Measures (Individuals)

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