This article suggests that the public higher education "quality assurance" systems which have been erected over the last 20 years or so rest on flimsy public policy and intellectual foundations. It asks if input/output relationships in higher education can be identified to the extent implied by current models of public higher education "quality…

The article analyses how quality management is understood in higher education research. By reviewing a number of academic contributions addressing quality management issues in "Quality in Higher Education" from 1995-2008, the article identifies central concepts associated with quality management, discusses whether there are commonalities to be…

In this paper we present a brief description of the evolution of quality assurance in Europe, paying particular attention to its relationship to the rising loss of trust in higher education institutions. We finalise by analysing the role of the European Commission in the setting up of new quality assurance mechanisms that tend to promote…

Looking back at quality assurance in Europe, the author establishes that it has become a fact of life in higher education. It has also become a profession with its own set of practitioners and instruments. With the appearance of the common European standards (ESG), quality assurance anchors its credibility in the public mind. But with compliance…

A Chinese translation of the Inventory of Learning Styles (ILS), a quantitative instrument employed mainly in Western higher education contexts for collecting students' feedback on their learning patterns (in the form of students' processing strategies, regulation strategies, learning orientations and conceptions of learning), was adapted and…

Self-evaluation is supposed to be a valid, reliable and easy-to-use instrument to commit professionals to external quality assurance. The writing of a self-evaluation report is the first step in most higher education accreditation systems all over the world. Research on accreditation in the Netherlands and Flanders shows that professionals…

This paper assesses the impact on the curricula of undergraduate programmes in Argentina of the quality assurance mechanism implemented by the National Commission for University Evaluation and Accreditation (CONEAU). The paper examines curricula changes in pharmacy, biochemistry and agriculture undergraduate programmes to show the major…

Assuring the quality of transnational education has been an endeavour of increasing importance in the internationalisation of higher education but is also increasingly challenging given the involvement of many stakeholders. This paper focuses on the experiences of and challenges faced by private tertiary education providers in Malaysia and…

The question of the manner in which universities have organised themselves to embed the "quality" agenda in Scotland is addressed in this paper by considering whether the seemingly different structures generated are in fact sophisticated and efficient forms of resource allocation, or organic and emergent structures with only local applicability…

Both the public and private higher education sectors in Oman are undergoing rapid change in the number and type of local and foreign degrees offered. The Sultanate is developing a comprehensive quality assurance system to ensure the educational appropriateness of all degrees awarded in Oman. This paper examines the collaboration between the…

The paper highlights some of the results of a study concerning the implementation of quality assurance systems in Italian universities. Through an analysis carried out on Italian universities' websites and two case studies this paper tries to explain what is happening in Italian universities by identifying some trends of action concerning quality…

In this paper, employability is regarded as an aspect of quality of higher education, or more precisely, the benefit and usefulness of the study programme for career and work tasks. The analyses are based on a comparative survey among graduates in 13 countries, five to six years after graduation. The information about employability, or the…

This paper describes a model for the analysis of the quality of teaching and learning in higher education. Empirically validated through an extensive student-focused survey, this model puts forward a concept of quality that challenges that which is commonly used in institutional analysis. Research indicates that quality, rather than being a simple…

During the 15 years that "Quality in Higher Education" has held a focal position in the field of higher education assessment, the concept of quality has evolved from a debatable and controversial concept to an everyday matter in higher education. The author takes a personal look into the development of the field by first tracking the discursive…

While the past two decades have seen significant expansion and harmonisation of quality assurance mechanisms in higher education, there is limited evidence of positive effects on the quality of core processes of teaching and learning. The paradox of the separation of assurance from improvement is explored. A shift in focus from surveillance to…