This article applies the theoretical framework of principal-agent theory in order to better understand the complex organisational relationships emerging between entities invested in the establishment and monitoring of cross-border international branch campus medical schools. Using the key constructs of principal-agent theory, information asymmetry…

Finding a common definition of "quality" in studies of quality and quality improvement in higher education institutions is very important. This study identifies the views of a key stakeholder group, academics, with reference to their beliefs (what is currently occurring) and their attitudes (what ought to be occurring) in relation to quality in…

Placement providers can be successfully involved in assessing students. This is demonstrated in the Monash University Faculty of Information Technology Cooperative Education Program. Students are thoroughly prepared for their placements and industry supervisors receive written assessment guidelines. Not one student has been awarded a pass grade by…

This contribution looks critically at the achievements regarding the Bologna action line "European cooperation in quality assurance". Much has been realised but most of the visible achievements are at the supranational level: the development of the European Standards and Guidelines, the launch of the European Network of Quality Assurance Agencies,…

At the beginning of the last 20 years so-called "quality revolution" it was expected from most of the established national quality agencies that internal quality systems and the development of an internal quality culture would emerge automatically in the HEI from the external quality impact. The author argues that a better balance must be found…

This article presents the findings of exploratory research on the relationship of external quality assurance (EQA) systems and equity policies conducted at the UNESCO Institute for Educational Planning. Authors from Australia, Brazil, India and South Africa were invited to discuss this relationship in the context of their respective higher…

South Africa's external quality assurance agency, the Higher Education Quality Committee (HEQC), commenced its first cycle of institutional audits in 2004. During 2005, three public higher education institutions were audited, namely the University of Cape Town, the University of Stellenbosch and Rhodes University. The process of preparing for and…

The nation state is not helpless if it wishes to respond to the significant increase since the 1980s in the cross-border provision of higher education. In 2003, the General Council of the United Nations Educational, Scientific and Cultural Organisation (UNESCO) nevertheless commissioned the development of practices and principles to further…

This paper analyses the take-up of proposals for a national quality assurance system in South Africa using different approaches to quality assurance to classify stakeholder responses to survey and interview questions. The context of the study was the introduction of an external quality assurance system for South African higher education by an…

The "Guidelines of Good Practice" are specifically addressed to quality and assurance agencies. The purposes of the "Guidelines" is the following: (1) To promote professional development among external quality assurance agencies (EQAAs) and their staff; (2) To be used as part of the criteria in the self and external evaluation of EQAAs; (3) To use…

Cross-border higher education raises a number of challenges and there is a growing awareness among quality assurance agencies that they have to work together to address these challenges. The joint effort of UNESCO-OECD to develop "Guidelines for Quality Provision in Cross-border Higher Education" is an educational response to this need. This paper…

The aim of quality assurance codes of practice and guidelines is, in theory, to give a clear indication to stakeholders, governments, financers, partners and the public at large about the various course providers and the level of education they offer. This paper compares six different quality assurance codes of practice and guidelines and uses the…

This paper presents preliminary findings from the application of the European Standards and Guidelines (ESG) to the Accreditation Council's accreditation criteria and the review of three German accreditation agencies done by the German Accreditation Council. It focuses on the main characteristics of the ESG and their implementation into the German…

INQAAHE is working to improve the portability of degrees and credits across national boundaries. By defining "good practices" for quality assurance agencies, INQAAHE will promote mutual recognition among agencies in different countries and the acceptance of their accreditation decisions outside their own country. This will allow students and…

While scholars have been peripatetic since the creation of the very first universities, a phenomenon of more recent years is the mobility of education, where it is the educational provision rather than the scholar that crosses national borders. This is termed "transnational" or "cross-border" education. Attendant on this new phenomenon is the need…