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Peer reviewed
Direct linkPopli, Sapna – Quality in Higher Education, 2005
A customer can recognise a professional institute almost immediately from the manner in which the customer is dealt with. The institute makes the customer (read student) feel special and deals with the customer as a matter of priority rather than as a secondary issue, less important than the undertaking of other activities. The customers of…
Descriptors: Foreign Countries, Student Needs, Industry, Feedback
