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Showing 31 to 45 of 205 results
Peer reviewed
Direct linkNarang, Ritu – Quality Assurance in Education: An International Perspective, 2012
Purpose: Keeping in mind the urgent need to deliver quality education in higher education institutes, the current paper seeks to measure the quality perception of management students in India. Design/methodology/approach: Based on an exploratory study a modified version of SERVQUAL was employed as the research instrument. Data were collected from…
Descriptors: Higher Education, Educational Quality, Student Attitudes, Measures (Individuals)
Conte, Nelly – Quality Assurance in Education: An International Perspective, 2012
Purpose: The paper's aim is to describe the first experiences of, opinions and attitudes toward, continuing education using the internet of a group of Puerto Rican pharmacists after an online course. Design/methodology/approach: This is a descriptive study using a focus group of practicing pharmacists who participated in continuing education using…
Descriptors: Professional Continuing Education, Internet, Online Courses, Learning Experience
Donleavy, Gabriel – Quality Assurance in Education: An International Perspective, 2012
Purpose: Graduate attributes are about to be policed by the Tertiary Education Quality and Standards Agency (TEQSA) in Australia. All universities proclaim them on their public web sites. The aim of this paper is to determine whether distinct patterns or clusters are apparent in the declared graduate attributes declared by Australian universities…
Descriptors: Employer Attitudes, Foreign Countries, Content Analysis, Web Sites
Ardi, Romadhani; Hidayatno, Akhmad; Zagloel, Teuku Yuri M. – Quality Assurance in Education: An International Perspective, 2012
Purpose: This study aims to assess the relationships among quality dimensions in higher education (HE) and to determine the effect of each quality dimension on students' satisfaction. Design/methodology/approach: A questionnaire was developed and distributed to 270 final year students of an engineering faculty in an Indonesian state university.…
Descriptors: Factor Analysis, Higher Education, Student Attitudes, Engineering
Debnath, Roma Mitra; Shankar, Ravi – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this paper is to identify the relevant enablers and barriers related to technical education. It seeks to critically analyze the relationship amongst them so that policy makers can focus on relevant parameters to improve the service quality of technical education. Design/methodology/approach: The present study employs the…
Descriptors: Stakeholders, Technical Education, Decision Making, Foreign Countries
Wongsurawat, Winai – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to critically analyze the value of the written comments section on student evaluations of teaching and develop a framework to improve the interpretability of such data. Design/methodology/approach: The paper reviews past investigations into the reliability and interpretability of student evaluations of…
Descriptors: Evaluators, Investigations, Student Evaluation of Teacher Performance, Confidentiality
Vaughan, Elizabeth; Woodruffe-Burton, Helen – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to empirically test a new disabled service user-specific service quality model ARCHSECRET against a modified SERVQUAL model in the context of disabled students within higher education. Design/methodology/approach: The application of SERVQUAL in the voluntary sector had raised serious issues on its portability…
Descriptors: Disabilities, College Students, Student Experience, Measures (Individuals)
Law, Dennis C. S.; Meyer, Jan H. F. – Quality Assurance in Education: An International Perspective, 2011
Purpose: The Course Experience Questionnaire (CEQ) is a quantitative instrument for collecting student feedback on programme quality that has been tested and practically used in Western university response-contexts. The purpose of this paper is to adapt and partially validate a Chinese translation of the CEQ, for application in the new context of…
Descriptors: Feedback (Response), Factor Structure, Evaluation Methods, Factor Analysis
Jaiani, Vasil; Whitford, Andrew B. – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to examine the policy process that led to the passage of the No Child Left Behind (NCLB) Act in the United States and the Bush Administration's role in this process. Design/methodology/approach: The research design is historical and archival. A description of the NCLB Act is given and the major provisions and…
Descriptors: Policy Formation, Federal Legislation, Accountability, Government Role
Reddy, Malini Y. – Quality Assurance in Education: An International Perspective, 2011
Purpose: This paper seeks to discuss the characteristics that describe a rubric. It aims to propose a systematic method for developing curriculum wide rubrics and to discuss their potential utility for program quality assessment. Design/methodology/approach: Implementation of rubrics is a recent phenomenon in higher education. Prior research and…
Descriptors: Foreign Countries, Masters Programs, Business Administration Education, Student Evaluation
Walker, John – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to develop an inventory of behaviours and attitudes expected of English language teaching (ELT) professionals in a services context. Design/methodology/approach: A two-stage Delphi method using ELT expert panellists, comprising managers and owners from the ELT sector. Delphi is indicated for complex problems,…
Descriptors: Delphi Technique, Integrity, English (Second Language), Teacher Attitudes
Afifi, Galal M. H. – Quality Assurance in Education: An International Perspective, 2011
Purpose: This research aims to be one of the earliest studies to investigate tourism e-learning in Egypt, thus, it will initially shed light on the current standing of e-learning in Egypt before proceeding to: identify the present status of e-learning in Egyptian tourism higher education; explore the potential advantages and drawbacks of using…
Descriptors: Electronic Learning, Higher Education, Tourism, Public Colleges
Law, Dennis C. S.; Meyer, Jan H. F. – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of the present study is to report the initial analyses of relationships between various components of the learning patterns exhibited by a group of 1,572 post-secondary students in Hong Kong as operationalized via the Inventory of Learning Styles (ILS), a quantitative instrument developed by Vermunt originally for the Dutch…
Descriptors: Statistical Significance, Foreign Countries, College Students, Learning Processes
Helgesen, Oyvind; Nesset, Erik – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to find out whether LibQUAL+[TM]can account for student loyalty to the library of an institution of higher education. LibQUAL+[TM] is a marketing tool that is used to measure perceived service quality of libraries, and the present analysis aims at validating this service quality instrument within a more…
Descriptors: Foreign Countries, Higher Education, College Libraries, Structural Equation Models
Sangra, Albert; Fernandez-Michels, Pedro – Quality Assurance in Education: An International Perspective, 2011
Purpose: The paper seeks to describe the Catalan corporate e-learning providers from the perspective of quality perception, quality assessment and quality control. Design/methodology/approach: A literature review reveals key aspects of the definition of quality in e-learning. The results of the review constitute the basis for exploratory research…
Descriptors: Electronic Learning, Focus Groups, Educational Quality, Quality Control
