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Showing 136 to 150 of 205 results
Mehralizadeh, Yadollah; Pakseresht, Mohamad Jafar; Baradaran, Massoud; Shahi, Sakineh – Quality Assurance in Education: An International Perspective, 2007
Purpose: This paper aims to report the process and outcomes of a case study which introduced internal evaluation procedures into academic departments of a university in Iran. The purpose of the study was to identify what benefits could arise from using internal evaluation, and what obstacles existed to its successful introduction.…
Descriptors: Quality Control, Foreign Countries, Department Heads, Longitudinal Studies
Zuber-Skerrit, Ortrun; Fletcher, Margaret – Quality Assurance in Education: An International Perspective, 2007
Purpose: The paper seeks to identify the quality characteristics of critical action research and action research theses compared to traditional research thesis writing. Design/methodology/approach: Drawing on the literature and the authors' experience with supervising and examining action research theses, the paper identifies key problem areas in…
Descriptors: Check Lists, Action Research, Definitions, Social Sciences
Lomas, Laurie – Quality Assurance in Education: An International Perspective, 2007
Purpose: The paper seeks to deepen the understanding of university lecturers' perceptions of quality. Design/methodology/approach: The paper employs a literature review to establish a robust analytical framework and the use of in-depth, semi-structured interviews with a random sample of 20 lecturers in a range of UK universities. The interview…
Descriptors: Grounded Theory, Teacher Effectiveness, Educational Quality, Quality Control
Mclellan, Effie – Quality Assurance in Education: An International Perspective, 2007
Purpose: Using the UK's recent disability legislation as a trigger, the paper explores issues in evidencing competence in the current context of using assessment as a tool for learning. Design/methodology/approach: A modified version of the pragmatic method is used, in which assessment theory is used to explore the tension in assessment which is…
Descriptors: Formative Evaluation, Validity, Academic Standards, Higher Education
The Effect of Academic Culture on the Implementation of the EFQM Excellence Model in UK Universities
Davies, John; Douglas, Alex; Douglas, Jacqueline – Quality Assurance in Education: An International Perspective, 2007
Purpose: The paper seeks to explore the effect of academic culture on the implementation of the European Foundation for Quality Management's (EFQM) Excellence Model in UK universities. Design/methodology/approach: A literature review reveals several aspects, which collectively define the academic culture in UK universities. These aspects were…
Descriptors: College Faculty, Foreign Countries, Universities, Case Studies
Zuber-Skerritt, Ortrun – Quality Assurance in Education: An International Perspective, 2007
Purpose: This paper aims to explain the nature, and identify the quality criteria of a doctoral thesis by explication for professional management development. Design/methodology/approach: A working definition of a professional doctoral explication thesis (DET) is proposed and substantiated by five experts. The paper takes a practical, educational…
Descriptors: Grounded Theory, Check Lists, Critical Theory, Systems Approach
Eagle, Lynne; Brennan, Ross – Quality Assurance in Education: An International Perspective, 2007
Purpose: This paper seeks to evaluate the arguments for and against the proposition that students in higher education are "customers" and should be treated as such. Design/methodology/approach: A critical review of the relevant literature from the domains of total quality management and marketing. Findings: The debate is polarised, with advocates…
Descriptors: Higher Education, Total Quality Management, Marketing, Educational Policy
Tam, Maureen – Quality Assurance in Education: An International Perspective, 2007
Purpose: This paper is the second part of a comprehensive report about a research study that aims to assess the relationship between the university experience and student outcomes as a means of determining a university's success in meeting its educational goals. Design/methodology/approach: While Part I has described the process of how data were…
Descriptors: College Students, Leadership Styles, Governance, Institutional Environment
Hodgkinson, Myra; Kelly, Mike – Quality Assurance in Education: An International Perspective, 2007
Purpose: The aim of this paper is to provide insights into the processes that can be and have been adopted by UK business schools as they attempt to meet the Quality Assurance Agency's concern with the standard of quality management and enhancement. Design/methodology/approach: A review of the literature provides interpretations of quality,…
Descriptors: Quality Control, Organizational Development, Business Administration Education, Foreign Countries
Venkatraman, Sitalakshmi – Quality Assurance in Education: An International Perspective, 2007
Purpose: This paper aims to provide a TQM framework that stresses continuous improvements in teaching as a plausible means of TQM implementation in higher education programs. Design/methodology/approach: The literature survey of the TQM philosophies and the comparative analysis of TQM adoption in industry versus higher education provide the…
Descriptors: Higher Education, Educational Quality, Course Evaluation, Total Quality Management
Ellis, Robert A.; Jarkey, Nerida; Mahony, Mary Jane; Peat, Mary; Sheely, Stephen – Quality Assurance in Education: An International Perspective, 2007
Purpose: This paper seeks to discuss the characteristics that shape a model to manage eLearning in a large, predominantly campus-based university. It focuses on how such a model can provide a sustainable approach to supporting eLearning for more than 40,000 students while still managing basic quality assurance for the University executive and the…
Descriptors: Quality Control, Learning Experience, Teaching Methods, Case Studies
Fare, R.; Grosskopf, S.; Forsund, F. R.; Hayes, K.; Heshmati, A. – Quality Assurance in Education: An International Perspective, 2006
Purpose: This paper seeks to model and compute productivity, including a measure of quality, of a service which does not have marketable outputs--namely public education at the micro level. This application is a case study for Sweden public schools. Design/methodology/approach: A Malmquist productivity index is employed which allows for multiple…
Descriptors: Productivity, Outcomes of Education, Educational Change, Foreign Countries
Mizikaci, Fatma – Quality Assurance in Education: An International Perspective, 2006
Purpose: To propose an evaluation model for the quality implementations in higher education through an analysis of quality systems and program evaluation using a systems approach. Design/methodology/approach: Theoretical background, research and practice of the quality systems in higher education and program evaluation are analysed in conjunction…
Descriptors: Systems Approach, Program Evaluation, Models, Higher Education
Thakkar, Jitesh; Deshmukh, S. G.; Shastree, Anil – Quality Assurance in Education: An International Perspective, 2006
Purpose: To explore the potential for adoption of TQM in self-financed technical institutions in the light of new demands and challenges posed by customers/students and society. Design/methodology/approach: The paper presents use of quality function deployment (QFD) which prioritizes technical requirements and correlates them with various…
Descriptors: Total Quality Management, Educational Quality, Educational Improvement, Futures (of Society)
Tam, Maureen – Quality Assurance in Education: An International Perspective, 2006
Purpose: This paper is the first part of a comprehensive report about a research study that aims to assess the relationship between the university experience and student outcomes as a means of determining a university's success in meeting its educational goals. Design/methodology/approach: It focuses on the research methodology deployed.…
Descriptors: Research Methodology, Outcomes of Education, Educational Quality, Evaluation Methods

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