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Showing 1 to 15 of 45 results
Zeegers, Margaret – Quality Assurance in Education: An International Perspective, 2013
Purpose: The purpose of this paper is to explore the suggestive possibilities of an approach to undergraduate English teacher education that the author has called the 3D Approach--Develop professional knowledge, Display professional knowledge, Disseminate professional knowledge--in relation to a number of groups of first year pre-service teachers…
Descriptors: Teacher Effectiveness, Student Attitudes, Teaching Methods, Preservice Teacher Education
Sultan, Parves; Wong, Ho Yin – Quality Assurance in Education: An International Perspective, 2013
Purpose: The purpose of the paper is to report on the perception of students in regard to critical antecedents, dimensions and consequences of service quality with an aim to develop a theoretical model in the context of a university in Australia. Design/methodology/approach: This research used focus group discussions with 19 students who had been…
Descriptors: Teacher Student Relationship, Foreign Countries, Qualitative Research, Focus Groups
Young-Jones, Adena D.; Burt, Tracie D.; Dixon, Stephanie; Hawthorne, Melissa J. – Quality Assurance in Education: An International Perspective, 2013
Purpose: This study was designed to evaluate academic advising in terms of student needs, expectations, and success rather than through the traditional lens of student satisfaction with the process. Design/methodology/approach: Student participants (n = 611) completed a survey exploring their expectations of and experience with academic advising.…
Descriptors: College Students, Factor Analysis, Academic Advising, Study Skills
Zeegers, Margaret; Barron, Deirdre – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this paper is to focus on pedagogy as a crucial element in postgraduate research undertakings, implying active involvement of both student and supervisor in process of teaching and learning. Design/methodology/approach: Drawing on Australian higher degree research supervision practice to illustrate their argument, the…
Descriptors: Graduate Students, Supervisor Supervisee Relationship, Teaching Methods, Foreign Countries
Green, Pam; Bowden, John – Quality Assurance in Education: An International Perspective, 2012
Purpose: Doctoral candidates are now located within a research context of performativity where the push to successfully complete in a timely manner is central. The purpose of this paper is to develop a model of completion mindset within a completion context to assist research students and supervisors. Design/methodology/approach: The research was…
Descriptors: Supervision, Doctoral Programs, Graduate Students, Time to Degree
Sumaedi, Sik; Bakti, Gede Mahatma Yuda; Metasari, Nur – Quality Assurance in Education: An International Perspective, 2012
Purpose: This paper aims to identify: university students' perceived service quality dimensions; the dimensions contributing most towards overall students' perceived service quality; and whether there is a difference in perceived quality level of each dimension based on students' year of study and gender in the context of undergraduate students of…
Descriptors: Feedback (Response), Undergraduate Students, Student Attitudes, Multiple Regression Analysis
Kotsifos, Vangelis; Alegakis, Athanasios; Philalithis, Anastas – Quality Assurance in Education: An International Perspective, 2012
Purpose: The object of this study is to formulate, establish and apply a suitable and reliable tool for measuring the course experience satisfaction of Master graduates. A questionnaire was formulated, based on similar tools, and adjusted to the reality of Hellenic Higher Education, in order to measure the satisfaction of graduates in three Master…
Descriptors: Feedback (Response), State Universities, Participant Satisfaction, Questionnaires
Njie, Baboucarr; Asimiran, Soaib; Baki, Roselan – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this study is to explore the perceptions of international students of service quality delivery (SQD) in a Malaysian public university. Design/methodology/approach: The study was limited to the University's immediate physical environment and its associated human and systems-based services. The physical environment in this…
Descriptors: Foreign Students, Physical Environment, Delivery Systems, Educational Quality
Grebennikov, Leonid; Shah, Mahsood – Quality Assurance in Education: An International Perspective, 2012
Purpose: This paper aims to focus on the experience of monitoring of first year student attrition in a large metropolitan multi-campus university during 2004-2010. The paper seeks to discuss the trends in student attrition which have been found and identify key issues which have been and need to be addressed by the university in order to increase…
Descriptors: Undergraduate Students, Student Attitudes, Marketing, Foreign Countries
O'Driscoll, Finian – Quality Assurance in Education: An International Perspective, 2012
Purpose: This study presents institutional research and aims to explore the underlying factors that contribute to hospitality management students' satisfaction and perceptions of service quality at a higher education college in Ireland. Research focusing on hospitality and leisure management education argues for greater cognisance of the relevance…
Descriptors: Feedback (Response), Administrator Education, Institutional Research, Student Attitudes
Narang, Ritu – Quality Assurance in Education: An International Perspective, 2012
Purpose: Keeping in mind the urgent need to deliver quality education in higher education institutes, the current paper seeks to measure the quality perception of management students in India. Design/methodology/approach: Based on an exploratory study a modified version of SERVQUAL was employed as the research instrument. Data were collected from…
Descriptors: Higher Education, Educational Quality, Student Attitudes, Measures (Individuals)
Conte, Nelly – Quality Assurance in Education: An International Perspective, 2012
Purpose: The paper's aim is to describe the first experiences of, opinions and attitudes toward, continuing education using the internet of a group of Puerto Rican pharmacists after an online course. Design/methodology/approach: This is a descriptive study using a focus group of practicing pharmacists who participated in continuing education using…
Descriptors: Professional Continuing Education, Internet, Online Courses, Learning Experience
Ardi, Romadhani; Hidayatno, Akhmad; Zagloel, Teuku Yuri M. – Quality Assurance in Education: An International Perspective, 2012
Purpose: This study aims to assess the relationships among quality dimensions in higher education (HE) and to determine the effect of each quality dimension on students' satisfaction. Design/methodology/approach: A questionnaire was developed and distributed to 270 final year students of an engineering faculty in an Indonesian state university.…
Descriptors: Factor Analysis, Higher Education, Student Attitudes, Engineering
Helgesen, Oyvind; Nesset, Erik – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to find out whether LibQUAL+[TM]can account for student loyalty to the library of an institution of higher education. LibQUAL+[TM] is a marketing tool that is used to measure perceived service quality of libraries, and the present analysis aims at validating this service quality instrument within a more…
Descriptors: Foreign Countries, Higher Education, College Libraries, Structural Equation Models
Jackson, Mary Jo; Helms, Marilyn M.; Ahmadi, Mohammad – Quality Assurance in Education: An International Perspective, 2011
Purpose: This paper aims to address students' expectations of classroom pedagogy. It suggests that meeting students' specific expectations of teaching, one of the core educational processes, could impact the perception of the overall quality of the educational experience. Design/methodology/approach: A survey was administered to 372 first-year…
Descriptors: College Students, Student Attitudes, Classroom Environment, Educational Experience

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