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Fare, R.; Grosskopf, S.; Forsund, F. R.; Hayes, K.; Heshmati, A. – Quality Assurance in Education: An International Perspective, 2006
Purpose: This paper seeks to model and compute productivity, including a measure of quality, of a service which does not have marketable outputs--namely public education at the micro level. This application is a case study for Sweden public schools. Design/methodology/approach: A Malmquist productivity index is employed which allows for multiple…
Descriptors: Productivity, Outcomes of Education, Educational Change, Foreign Countries
Calvo-Mora, Arturo; Leal, Antonio; Roldan, Jose L. – Quality Assurance in Education: An International Perspective, 2006
Purpose: To analyse the implicit relationships among enabler agents of the European excellence model to serve as a framework for the management and improvement of the quality in higher education institutions. Design/methodology/approach: The hypotheses set out are based on the structure and meaning of the EFQM model and a review of the TQM…
Descriptors: Higher Education, Least Squares Statistics, Human Resources, Resource Allocation
Temponi, Cecilia – Quality Assurance in Education: An International Perspective, 2005
Purpose: To analyze the main elements of continuous improvement (CI) in higher education and the concerns of academia's stakeholders in the implementation of such an approach. Suggests guidelines for the development of a culture more receptive to the implementation and maintenance of a CI approach in higher education. Design/methodology/approach:…
Descriptors: Higher Education, Educational Improvement, Educational Quality, Quality Control
Mok, Ka-ho – Quality Assurance in Education: An International Perspective, 2005
Purpose: This paper sets out in the wider context of globalization to examine how and what specific reform strategies the Government of the Hong Kong special administrative region (HKSAR) has adopted in reforming its higher education system to enhance the competitiveness of its higher education in the increasingly globalizing economic context.…
Descriptors: Community Services, Higher Education, Global Approach, Governance

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