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Peer reviewed
Direct linkGrotti, Margaret G.; Sobel, Karen – Public Services Quarterly, 2012
Since the Online Computer Library Center (OCLC) unveiled its WorldCat Local library catalog discovery layer in 2008, library instructors have debated how to incorporate this tool into their teaching. WorldCat Local's faceted searching brings both educational benefits and unexpected challenges to the classroom. Instructors frequently hold formal…
Descriptors: Academic Libraries, Information Literacy, Teaching Methods, Library Instruction
Roper, Kristin Grabarek; Sobel, Karen – Public Services Quarterly, 2012
Librarians who provide virtual reference services often perceive that their patrons self-identify to some degree, even when transactions are anonymous. They also develop a sense of patrons' greatest research-related needs over time. In this article, two librarians analyze two years' worth of virtual reference transcripts to determine what patrons…
Descriptors: Academic Libraries, Reference Services, Computer Mediated Communication, Synchronous Communication
Brown-Sica, Margaret; Sobel, Karen; Pan, Denise – Public Services Quarterly, 2009
Three academic librarians from different departments at the Auraria Library--instruction, systems, and technical services--share a common methodology to teach students, academic faculty, and colleagues. These librarians use screencasting as an essential and creative technique to instruct all users. Patrons receive greater value when the authors…
Descriptors: Library Services, Librarians, Academic Libraries, Tutorial Programs
