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Lindsay, Elizabeth Blakesley – Public Services Quarterly, 2009
With celebrities discussing Twitter on television talk shows, Facebook being used by people to share pictures of their grandchildren, and academic seminars being delivered in Second Life, it is hard to get through a day without being faced with some sort of social networking tool. Librarians often talk about the importance of outreach and of…
Descriptors: Web Sites, Internet, Social Networks, College Libraries
Lindsay, Elizabeth Blakesley – Public Services Quarterly, 2008
The topic of virtual reference has been a popular one in the past year, and this column highlights a range of those articles. Included are overviews of the topic, articles addressing specific technological solutions and concerns, and pieces that explore the intricacies of delivering and assessing a "traditional" service through a different medium.
Descriptors: Annotated Bibliographies, Reference Services, Synchronous Communication, Computer Mediated Communication

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