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Hernandez, Edmee Sofia; Germain, Carol Anne, Ed. – Public Services Quarterly, 2009
Circulation is the library's tireless foot soldier: it serves as the front gate to the library's services and resources. This service point is where most patrons enter and leave; and experience their first and last impressions--impressions that linger. In an age when academic libraries are facing meager budgets and declining usage statistics, this…
Descriptors: Academic Libraries, Library Services, Library Personnel, Student Employment
Germain, Carol Anne, Ed. – Public Services Quarterly, 2009
Many professional library associations and affiliates "strongly encourage" the marketing of libraries and their wares. These organizations present awards, certificates, and monetary enticements to honor outstanding marketing programs. For most individuals or teams who are already working on and implementing marketing programs, the added effort of…
Descriptors: Library Services, Outreach Programs, Program Effectiveness, Institutional Advancement
Germain, Carol Anne, Ed. – Public Services Quarterly, 2008
Currently, one of the hottest topics in library marketing is branding. Over the years, businesses have utilized this technique to achieve commercial success. Is it possible for libraries to utilize this same strategy to promote their resources and services? One of the key components of a good branding campaign is passion, dedication, and a quality…
Descriptors: Marketing, Libraries, Visual Aids, Relationship

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