ERIC Number: EJ709339
Record Type: Journal
Publication Date: 2005-Jan-1
Pages: 0
Abstractor: ERIC
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0031-7217
Embracing Confusion: What Leaders Do when They Don't Know What to Do
Jentz, Barry C.; Murphy, Jerome T.
Phi Delta Kappan, v86 n5 p358 Jan 2005
Rapid change is making confusion a defining feature of management in the 21st century. Paradoxically, in this article, the authors argue, leaders who accept their confusion can turn a perceived weakness into a resource for learning and effective action. Sections include: (1) The Lost Leader Syndrome; (2) The Tale of the Tape; (3) The "Oh, No!" Moment; (4) Going into Hiding; (5) The High Cost of Hiding: A Case in Point; (6) The RIA Model; (7) Another Case in Point: RIA on a Larger Scale; and (8)Confusion as a Resource. (Contains 10 endnotes.)
Descriptors: Teaching Methods, Leadership Effectiveness, Leadership, Public Education, Educational Administration, Educational Change
Phi Delta Kappa International, Inc., 408 N. Union St., P.O. Box 789, Bloomington, IN 47402-0789. Web site: http://www.pdkintl.org.
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: N/A
