This paper examines the role of reflexivity in supporting middle managers in understanding and facilitating large-scale change management projects in their organisations. Utilising an example from a UK university, it is argued that the development of a conceptual model to fit local circumstances enables deeper understanding and better informed…

Perhaps more than any other country in Europe, the UK has well-established equality law and practice, originating with the Race Relations Act of 1965, but based on a longer history of struggle for equality. In 2011 public bodies, including higher education institutions (HEIs), were required to respond to the implementation of the Equality Act…

This paper argues that universities do have responsibilities to their wider communities, and that those responsibilities--or that "engagement"--should be managed in a way that is not solely dictated by the university. The paper, which focuses on UK universities, first explains why the contemporary context makes it important to consider communities…

Most UK universities can trace their current management information systems back to significant investments made in the 1990s, largely fuelled by concerns about the millenium bug and a change from character interfaces to graphical user interfaces following the introduction of the personal computer. It was during this period that institutions also…

The renewal of quality assurance in Australian higher education comes at a time when the higher education sectors in Australia and around the world are experiencing a number of key challenges. These include: ongoing decline in public funding of universities; the massification of higher education and demand for it during global recession;…

There has been a resurgence of interest in good practice in university governance. This may be due to a number of high profile vice-chancellor (and governor) departures, and especially the crisis at London Metropolitan University, where the Vice-Chancellor resigned in March 2009 following overclaimed public funding as a result of inaccurately…

The purpose of this paper is to describe how vignettes can be used during an institution's interview process for an education dean. Education deans are confronted with personnel, programmatic, student, and organisational dilemmas on a daily basis. The fundamental responsibilities of the position require education deans to have a strong sense of…

It is well recognised in the literature that at most academic institutions teaching is undervalued in status and financial terms when compared to research. This article addresses important issues about how higher education managers and administrators can provide transparent navigation guides to what is deemed to constitute high-quality teaching at…

Institutional research (IR) has a variety of definitions. International societies, such as the US-based Association for Institutional Research (AIR), stress not so much the topics of research, but the outcomes: "improved understanding, planning, management, and operation of postsecondary educational institutions and agencies"; "promote the…

An emerging literature is beginning to create a theoretical framework for analysing the role of professional managers in the context of UK higher education. In this article, the author argues, drawing from his own experience in a range of higher education institutions, that this literature misses a crucial distinction amongst professional managers…

This paper examines the approach of the Higher Education Funding Council for England (HEFCE) to institutional strategy and planning, set out in 2000 in "Strategic Planning in Higher Education: A Guide for Heads of Institutions, Senior Managers and Members of Governing Bodies" ("the Guide"). It considers the general lack of clearly identified and…