The Australian government initiated a review of higher education in 2008. One of the outcomes of the review was the formation of a national regulator, the Tertiary Education Quality and Standards Agency (TEQSA), with responsibilities to: register all higher education providers, accredit the courses of the non self-accrediting providers, assure…

Higher education institutions are facing increasing pressures to review their curriculum (Uchiyama and Radin 2009). The expectations of stakeholder groups, including students, parents and families, governments, employers and society in general have become increasingly explicit and targeted (Bamber et al. 2009). Universities are expected to play a…

Education is often seen as a contrast (or even contest) between being a process of liberal education (with the aim of fostering life-long independent, innovative and creative thinking useful throughout life) and delivering vocational education (immediately applicable skills and competencies, ready for the world of work--"employability").…

As the author's contribution to a series marking the Golden Jubilee of the Association of University Administrators, he reflects on changes in quality assurance over the past twenty years and speculates on what the future may hold for quality as the association moves into a new and very different competitive regime. He begins by discussing the…

The renewal of quality assurance in Australian higher education comes at a time when the higher education sectors in Australia and around the world are experiencing a number of key challenges. These include: ongoing decline in public funding of universities; the massification of higher education and demand for it during global recession;…

It might not have been quite what he had in mind when he said it, but Aristotle was right: good quality assurance must be a habit embedded at every level within higher education, not an isolated occurrence. But even good habits can become mere routine, in danger of being emptied of their original purpose and meaning. Periodically, review and…

The varied roles and scope of the field of institutional research (IR) make any overview of this administrative function difficult. In the USA, colleges and universities may have a large, well-defined administrative unit performing data tasks to support decision-making, or they may have only a part-time individual who coordinates basic reporting…

In this paper, the author explores the answers to the following questions: (1) What does the "marketisation" of higher education mean? (2) What are the potential implications for United Kingdom higher education? and (3) How should everyone handle those implications? He also cites the three main reasons why higher education cannot simply be left to…

Strategic planning and quality management have been developed independently of each other, but they meet in practice in many kinds of organisations. Strategic planning and quality assurance integrate different aspects of higher education institutions (HEIs) to ensure high-quality educational outcomes. This paper investigates the role of these two…

This paper discusses the cost and purpose of regulation in the higher education sector in the United Kingdom. Higher education is changing fast, facing competition from around the world and offering new economic drive in Britain's regions. Tuition fees bring much needed investment to this growing sector. This means a new challenge for funding…

League tables have been defined as "weighted combinations of performance indicator scores where the total is used to rank institutions such as schools, universities and hospitals." While publishers of league tables say that their main purpose is to inform students and prospective students, particularly those abroad with limited access to…

Although the world is changing, quality management remains an area of relative calm. Many institutions continue to use elaborated versions of a model that is developed by the Council of Academic Awards and conceived at a time when higher education was not so exposed to market forces, when the policy and regulatory environment was relatively…

On both sides of the Atlantic, public higher education faces similar challenges in how to maintain and expand access to high quality tertiary education at an affordable cost to students and their families. These challenges undermine assumptions about the cost of higher education that were based upon conditions prevalent during the generation…

The word 'quality' has become a 'central term in the lexicon of contemporary higher education and a major point of interest to various interest groups'. As quality assurance systems have developed around the world, certain assumptions are becoming alarmingly widespread: for example that quality assurance is new to higher education, that quality…