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Evans, G. R. – Perspectives: Policy and Practice in Higher Education, 2011
Many institutions have difficulties in resolving complaints and grievances and other types of dispute speedily and economically. Lapses still occur in following procedures; disputes frequently grow more complicated than they were at the start; they drag on; they waste the time of administrators and those involved, even ending sometimes in an…
Descriptors: Foreign Countries, Higher Education, Organizational Culture, Barriers
Evans, G. R. – Perspectives: Policy and Practice in Higher Education, 2006
The "Times Higher Education Supplement" of 9 February 2006 briefly reported that the Privy Council, tasked with approving the statutes of universities, was now going to leave their internal arrangements in their own hands. These underlying policy directions need to be set in the context of the important change of emphasis from "audit" to "risk…
Descriptors: Universities, Risk Management, Educational Policy, Educational Administration

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