This paper brings together some data on student retention in distance education in the form of graduation rates at a sample of distance institutions. The paper suggests that there is a "distance education deficit" with many distance institutions having less than one-quarter of the graduation rates of conventional institutions. It looks…

This article argues that in the drive to develop e-learning initiatives in distance learning, simpler ways of supporting students for retention may be overlooked; for example, the linking of students in the form of mentoring and peer support networks. The article reports on three mentoring projects, in the United Kingdom, Korea and New Zealand,…

This paper calls for a new theory of learner support in distance learning based on recent findings in the fields of learning and motivational psychology. It surveys some current learning motivation theories and proposes that models drawn from the relatively new field of Positive Psychology, such as the "Strengths Approach", together with Dweck's…

This paper reviews some of the ways in which student success can be predicted in conventional and distance education. Predicting such success is particularly important for new students where the pre-course start information available is sometimes slight and withdrawal often occurs very early in a course. It suggests that, in such cases,…

There is increasing interest in student retention in open and distance learning. This article looks at the role of proactive interventions from the institution to its students and discusses concepts such as the maximum possible increases in retention and issues such as who to target for intervention, the different types of retention possible and…

Discusses the support needed by distance-education students from partners, family, and friends; describes a survey conducted to determine student opinions; and recommends the development of a leaflet that could be handed out to new students explaining the need for support. (LRW)