Examines program development: diagnosis, design, and delivery of a program idea and refers to "level two" programs in sections on diagnosis and design and to "level one" programs in sections on delivery. It is meant to stimulate some ideas for new approaches to establishing successful student services programs. (Author)

The application of future studies to the administration of student services promises to produce more than projections and forecasts; it can affect one's total concept of management and influence the entire institution. This article explains the futurist perspective, its application, and the forces of change that brought it about. (LPG)

The ecosystem approach to environmental assessment in residence halls has been applied twice at Arizona State University and once at Indiana University. The process by which the model was applied at those two universities is discussed in this article. (Author)

A ten-step model for the assessment of a medical school learning environment was developed and implemented as a basis for the management and reduction of student stress. (Author)

The goals of organization development in higher education are to improve the quality of work life for faculty and staff and to improve the effectiveness of the institution in facilitating student development and learning. (Author)

In a society that rewards those who achieve success working alone and in competition with others, working effectively as part of a team is a constant challenge. (Author)

Job analysis, job descriptions, and performance appraisal can benefit student services administration in many ways. Involving staff members in the development and implementation of these techniques can increase commitment to and understanding of the overall objectives of the office, as well as communication and cooperation among colleagues.…

Provides an understanding of what MIS (Management Information Systems) is and how it can assist the student services administrator in planning and decision making. (Author)

Program budgeting systems should be viewed as a comprehensive approach to decision making. They are tools intended to guide the manager through all the essential steps in the planning and resource allocation processes. (Author)

The majority of students on campuses today are over 21 years old. They present new issues and challenges to student services professionals. These changes are discussed in a philosophical and pragmatic context. Specific proposals for developing strategies to meet the needs of the adult learner are made. (Author/BEF)