Research advancements into different fields of study have increased the risks for accidents, criminal acts, or a potential breach of national security, and the types of hazardous materials (HAZMAT) stored and used at universities and colleges are under new scrutiny. Before, a chemistry laboratory might only have basic substances such as sulfur,…

Higher education is a remarkably consistent enterprise. The same general pattern, by and large, has existed since the enactment of the G.I. Bill in 1944 and large numbers of returning veterans began enrolling in American higher education. Although the definition of a traditional student is changing, many students still enroll in the fall to begin…

A diverse society has created a diverse education system, which in turn requires diverse and complex mechanisms of quality control. The diversity and complexity of the industrial, service, and knowledge-based economy, with its vast variety of occupations and dynamic labor markets, heavily influences the curricular structures and academic profiles…

In this chapter, the author proposes a model for assessing institutional effectiveness. The Volkwein model for assessing institutional effectiveness consists of five parts that summarize the steps for assessing institutions, programs, faculty, and students. The first step in the model distinguishes the dual purposes of institutional effectiveness:…

Despite their apparent popularity among those seeking degrees and credentials, today's colleges and universities face several interrelated public criticisms and concerns. When these competing concerns about student success, productivity, cost, and educational effectiveness all collide at the campus level, they create an array of campus tensions…

After surveying 1,827 students in their final year at eighty randomly selected two-year and four-year public and private institutions, American Institutes for Research (2006) reported that approximately 30 percent of students in two-year institutions and nearly 20 percent of students in four-year institutions have only basic quantitative…

In both purpose and practice, general education in American higher education has experienced several recurring debates and national revivals. In a world with constantly evolving technology, students need a strong general education to be flexible and adaptable to the changes of the world. General education is an important component and requirement…

Assessing student attainment in the major field of study is increasingly important to employers and accrediting bodies alike. Construction and manufacturing firms do not like engineers who design faulty bridges and airplanes. Marketing firms want to hire students who understand the difference between a niche market and a global market. School…

The authors begin this chapter by revisiting Astin, Panos, and Creager (1967), who developed a conceptual scheme to guide the selection of various types of measurements organized by three dimensions: (1) type of outcome; (2) type of data; and (3) time. In assessing basic skills, general education, and attainment of the major, the focus is on…

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…

This chapter summarizes ten selected issues and common problems that arise in most assessment research projects. These include: (1) the uses of grades in assessment; (2) institutional review boards; (3) research design as a compromise; (4) standardized testing; (5) self-reported measures; (6) missing data; (7) weighting data; (8) conditional…

Assessment research is at its best when it packages research results and data so that they can be digested by multiple audiences. Too many assessment researchers spend all their efforts planning and executing the research project with little attention to closing the loop at the end. If assessment findings are not communicated effectively, the…

The system office for community college institutional research (SOCCIR) plays a role in the drama of higher education that states must orchestrate to help community college systems operate effectively and efficiently over the long term. But how exactly does the SOCCIR enable a state to accomplish what the separate institutional research (IR)…

System offices for community college institutional research differ in many ways from campus offices for community college institutional research. The other chapters in this volume describe salient characteristics of system IR offices, but many readers may want to see a direct comparison of system IR offices to campus IR offices in the community…

The operation of a system office for community college institutional research occurs in a majority of the fifty states, and how states handle institutional research functions can vary for a variety of reasons. In this chapter, the authors review the results of a survey of the fifty states and the District of Columbia to see which states have…